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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30810 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 500 Showing 9,981-10,000 of 30,810 reviews
  • Rated 5 out of 5 stars

    Protect your investment!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    How could I not protect my investment? Truly a great value, definitely a no brainier! This is my bedroom tv, I watch it daily as I get ready for the day!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a new Vizio TV and added the 5-Year protection plan for peace of mind. For the minimal cost I feel this is a great added value from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ALWAYS!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get extended warranties. Have only had to contact Geek Squad a couple of times for minor things I couldn't figure out. Well worth the few dollars extra for the assurance problems will be handled.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love best buys protection plan. I get it with almost every purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2-year Standard Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the 2-year Standard Geek Squad Protection for my Insignia 39" Smart TV with Roku. Haven't needed to use the service yet so no 5 stars. I read reviews from others and they were pleased with service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended warranty has value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With today's high tech, an extended warranty brings value in short term. If a product will have a problem, it' seems like it's within the first couple of years. Best Buy has kept it's promises in the past!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good people. Good service.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is good to have someone to ask questions about products so you will know what’s going on with the product. All Geek Squad members I dealt with were knowledgeable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My Geek Squad experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prompt service ,courteous, knowledgeable and very professional super solid installations won't hesitate a bit for their services

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I protect everything I buy from Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything I buy from Best Buy that has a protection plan that cost over $300 I protect it has saved my butt more than once

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Peace of mind. It may sound expensive but the service is great. Once you take it after that you just need to call and everything is free.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Electric stove

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They brought stove in and installed everything. Explained to me about stove.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    title

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    glad they offer this hope to never have to use it so how can I give a review

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer Fixed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents fixed my computer and fixed it fast. Explained everything in plain English so I could understand it, not computer talk. And was safe about it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reviews

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good I'll later review it if I have to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    get eem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    moved a tv in rain and it didnt live. if i would have had a protect plan on it. ide a got a new one. so when i bought a new one. guess what... got me!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Always buy my electronics here bc of the geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad has the best Protection!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad gets everything done and fixed correctly if your device is damaged and they also will replace your devices!!!

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!

  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes its hard to find products that you really like. I am so glad to have found this one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well needed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this for my old tv and after two years my tv started acting up and needed to be replaced. So I would definitely recommend getting this with your purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safe Mode

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great feeling to know that your always covered. I always purchase warranty electronics are to expensive nit to get them covered.

    I would recommend this to a friend