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Customer reviews

Rating 4.7 out of 5 stars with 30845 reviews

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    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 30,845 reviews
  • Rated 5 out of 5 stars

    Excellent!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is great! It’s nice to know I can call on them for repairs and questions!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pioneer Roku tv

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my TV and I Iove everything about it and I love that I have geek squad it's a life saver best investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy services are the best.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The floor sales person was highly helpful by showing what was on sale that i was able to afford the 60" tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two guys went above and beyond I had a TV upstairs I wanted to take it downstairs to the rec room and they did it with no issues and they happily did it and it was they did a great job and I really appreciate it both my wife and I are handicapped so with them doing that really made our life easier

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Oh yeah

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Widely recommended Know their stuff Great job squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpful

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth it! Their services have assisted me in the past with Apple products and any questions I had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty for TV 55”

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that I was able to get warranty for my purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mr Nadeau and the other Geek Squad gentleman took down our older smart Tv, and mounted our new Tv using the same Tv mount as we previously had. They alsohooked up our Surround sound, Blu Ray player and our new streaming service. Very professional, friendly answering our questions. They also hauled away our old TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra warranty

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m not sure we needed this but for the price and just taking into the store if something did happen it was worth the $19

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fun to watch

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the game Ive been waiting for very realistic

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    extended warranty

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    normally don't purchase extended warranty but I did with this TV as I am not familiar enough with this brand to totally trust it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Oh yeah

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful team Highly recommend keep up awesome job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've never used the Geek Squad I'm guessing they know what they're doing and they're probably pretty cool

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service from the geek squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Had an extended warranty for my tv and had to use it. The process was easy to take care of the problem. They replaced my old tv and installed the new one . They took away the old tv, cleaned up after installing the new tv and were very professional . I would strongly recommend purchasing an extended warranty. I was very happy with the process and the prompt service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Useful

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not has to use yet. Maybe in the future. Nice to have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good price on extended coverage

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hope i dont need it! This was a no brainer for the cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy the service, its worth every penny!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its been a while since I used geek squad, but then again when I needed them THEY WERE THERE and did a great job. Great service, nice people and quick. Couldn't ask for more!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the extra security !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use the Geek Squad for this product but you need to have the ability if you need them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The extra warranty is warranted!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never buy electronics without buying the ertra warranty. If something is going to happen to any piece of electronic equipment that you buy and you dont have the warrenty, you just wasted your money on the product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have for OLED TVs!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I worked for geek squad for 6 years. Believe me when I say a 5 year on an OLED is worth it. I’ve seen cases where no warranty was bought, and it’s sad. For any OLED tv it’s a must as only Best Buy offers this! Other line Square trade will not cover burn in, and will give you a hard time about everything to deny a claim. As a former Geeksquad employee we always put the client first and gave excellent service. Just note: for TVs this doesn’t cover personally neglect like breaking it. So keep it away from pets and children if worried. Otherwise all surges, burn ins, components are covered via replacement. Or give card to put towards a new purchase. On LCD with VA, IPS panel can’t say really as the biggest worry is a backlight out, and most CC will double your MFW if needed.

    I would recommend this to a friend