Customer Ratings & Reviews

Love this tv is so wonderful picture of image, good sound and very good for video games console

Geek squad support is amazing and I recommend you purchase this for all electronics, especially your cell phones. They stand by their warranty and don't make you jump through hoops to use the service.

the extended warranty protection plan is well worth the money .i have used it in the past for a product and the storee gave me great service with my money back towards a new purchase.i was very happy.

Geek Squad is very helpful and warranties are good.

Worth every penny. Protection with no hassle. BB is there for backup to those unpredictable QOS issues

You can never be sure with new technology so I always buy the 5 year warranty. Products today are built to last like they did once before so a warranty is a must....save thousands or waste thousands?

I always recommend protection for your electronics. If something goes wrong you can always exchange your product if that's an option or money back.

Since our tv was going to be in the living room next to a fish tank we thought why not. It does cover humidity associated damage so it was nice to add.

Best tv the my life thanks Best Buy forever Samsung 77”

I always get protection plans you never know when life happens

Very nice people when they come out to fix or service an item.

It provides coverage for a lot of different issues and will upgrade to the current year model if you have issues. I don't believe it covers physical damage(drops, hits, cosmetic/water damage), so if that's what you're worried about you might just want to buy something you can afford to replace.

We have had issues with appliances before so we did not take chances this time. We've always been happy with Gook Squad's CS and value.

Not Applicable Haven't needed to use them. I always insure in my purchase

My first tv I bought so happy with it!! Works well and picture is beautiful even the sound is great!

Hopefully we never need it. Purchase was easy and we have found the Best Buy program works great.

geek squad is the best! Always there when you need them thanks

I was told the squad protection expired in Nov of 2020. They charged us for services about 2 weeks later which in reality we still had another year on our coverage. Good work except for charges still in protection .

Love it. And they are good service and good products

I've purchased other protection packages and they've been very useful. One tv they actually gave me a store credit. It was very helpful for me to pick out a new tv of my choice. Which was 4 years newer.