Customer Ratings & Reviews

This protection is great for 2 years will recommend this to any of my friends

Love Best Buy’s extended warranty program. Always worth the purchase

I'd definitely recommend Geek Squad for all of your electronic purchases because it gives you a peace-of-mind and you know Best Buy ain't going nowhere so they'll be here for the long haul!

When it comes to geeks, these guys are the geekiest geek on geekers

Amazing! Service. Always quick and easy to file a claim.

The two year warranty makes the purchases worry free.

So far we haven't had to use this, but we have in the past for products and have always been happy.

I like having the insurance protection on my devices to ensure quick, easy repairs or replacement if needed

Nothing like not worrying about having to replace a tv that's covered by an extended warranty. 5 years

I alway get protect plan hasnt failed me in the past

Hope I don’t need to use it. Easy to purchase. Great

I've purchased a laptop and a few TV's from Best Buy and always got the Geek Squad protection. The few times I've had to use it they were always very helpful and professional. No complaints!

I love them! They have been able to help me several times with different things and saved me lots of frustration and time. Worth every penny!

Geek Squad is the best. So helpful transferring old computer data to new and explaining the new Windows system.

I have used the Geek Squad several times and they have come through for me, so they are nice to have as back-up.

Great and reliable/ I always purchase the plan to give me peace of mind/ I always know I can come into the Best Buy and they will help me with what I have a problem with.

It is a stress relief to know that the TV is covered for 5 years.

Geek squad was efficient and neat when installing my tv’s

Was a Christmas gift for the daughter She loved it.

Purchased a Sony TV in June, along with it I purchased Best Buy's 5 year extended warranty. The set developed a problem in Nov. Called the Geek Squad and described the problem. The knowledgeable representative diagnosed the situation over the phone and explained it was a panel failure that could not be repaired. He emailed me an exchange order to bring to my local BB store. Brought the paperwork to the store and they set up a delivery/pickup date for 2 days later. Had I chosen to bring my set in they would have made the exchange right there in the store. All of this took less than an hour to accomplish. Two days later I had my new TV...WOW! Throughout this process every person I dealt with was extremely courteous and helpful. They even offered to let me apply my original purchase price towards any other TV that they carried. Love my Sony so I told them "no thanks". Purchasing that extended warranty was truly a Best Buy for me.