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Customer reviews

Rating 4.7 out of 5 stars with 30845 reviews

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    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 66 Showing 1,301-1,320 of 30,845 reviews
  • Rated 4 out of 5 stars

    Sadly, a warranty is a must have nowadays

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's always good to purchase a warranty since electronics aren't built to last as long as they used to be.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect the TV just do it!(:

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I paid for this just because I know how my kid eels in the last TV I had he damaged it so I paid the money for five years and I think this is a good warranty. I recommend everybody to get it especially if you know how your kids are and they like to throw things and stuff like that. This is a must have for your TV you guys.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Life saver

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection plan is a life saver if your product breaks within two years. It saved us about $800-1000

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    THANK YOU VERY MUCH! SHALOM!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you very much! Stay on the top line. Appreciate it! Shalom!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Played me like a FOOL!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered TV online told my wife to pick it up at Tacoma, Wa best buy order number: BBY01-806230967350 I told her that it was an open box that was the description given prior to purchase. Our thoughts was its in the "openbox" and it'll be ok transporting in our rav4 laying down but we were wrong. While my wife was picking up the TV the employee's were laughing at her because it couldn't fit in our car. The manager noticed and offered to get the TV delivered with installation. When the TV got delivered I was present at this moment this geek squad guy said that my wall stud were more apart than usual which was weird to me. While they were unwrapping the geek squad guy told me not to take off the tape around the edge of the TV until I get it installed on the wall. The TV didn't get installed because of what he stated, he told me also that I should purchase a different mount for my TV because the one I got was too small for my stud. Few weeks came by (I was out of country for work trying to helped this pandemic issues) and I decided to measure this wall stud and this geek squad guy is probably wrong about the stud being too far apart and yes he was wrong. While taking the TV edge tape I realize there was a crack with hole on the side of the TV (see pictures). Do y'all realize now that I've played like a fool?

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      We appreciate your feedback. We expect our Agents to offer exceptional service and communication. We do apologize for the disappointment as this is not the kind of service we aim to provide our customers. We would love to talk over what happened and any next steps that might be available to you. Please give us a call at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Best Option at this Price Point

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did extensive research for a 75” television before purchasing and it does not disappoint! Excellent picture quality and the 75” uses a different panel than the other sizes that’s bright and has a fantastic wide viewing angle, making this perfect for a living room. Coupled with the 2 year manufacturer warranty and optional added coverage from Best Buy, it’s almost impossible to find a better deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful product!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product and relief of having Geek Squad protection plan for my future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got to have it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you don’t protect your purchase don’t cry later it’s insurance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection for equipment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always recommend protecting your equipment. It’s an investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 YEAR GEEK SQUAD PROTECTION

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IF YOU BUY ANY TV YOU MUST BUY THE GEEK SQUAD PROTECTION IT COVER FOR A FULL REPLACEMENT IF THEY CAN'T FIX IT

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hisense 100"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent had a chance to get to experience they business but i am absolutely sure they rock

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the peace of mind that this gives me, I have two kids under the age of three and I know far too well that accidents can cause some damage, but this offers me peace of mind!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad 5 year warranty on Sony 65” TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased the 5 year protection plan with our new Sony Bravia 65” X85J TV about 2 weeks ago. Have not had to use it yet thankfully and hopefully we don’t have to! So I really can’t comment too much on this but it’s nice to know that if anything does happen to our new TV that Best Buy will be coming out to our home to either repair whatever it may be (as long as it’s not a cracked or broken screen) that it will be fixed for free or replaced and you can believe that for the money we paid for the TV and protection plan, we will DEFINITELY be holding Best Buy to it!! I have all of the paperwork and have read each and every word in the terms and conditions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for streaming and video games. Soun quality is great. Would Def recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad help me with my computer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have great service they are very well prepare for there job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV at a great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my teenage daughter, as she watches either Netflix or Hulu exclusively and is well-versed with the Roku box on our family TV. Pros: Easy setup, although you must go through the laborious process of activating and authenticating across all of your subscribed services (not a fault of the TV). Picture and sound quality are more than acceptable. Picture is better than on our famous-name bedroom TV, which we bought for 10x the price a few short years ago. Cons: Just one, so far. Someone else gave this a single star rating because they could not activate the star (*) option on streaming services to customize the picture settings. I too had this problem, until I added a device (PS3) to an HDMI input and found that I could bring up the option menu on this new input. I then went back to streaming and was pleased to see that the * option now works! Apparently Insignia is not aware of this. I opted for the 2-year service option for around $30, as I have some concerns about long-term performance. Very happy for now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    perfect plan to get

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this plan and I have yet to use it and hopefully I don't need to since I bought a expensive tv but I know that if I do need it I wouldn't have to sweat with a replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeksquad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I was with geek squad it was well everything went well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s definitely worth the buy the geek squad protection plan just in case anything breaks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT PROGRAM IF YU BUY ALOT OF ELECTRONICS, OR PR

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good but again you have to have patients with the geek squad, they will meet your need, but they take too long.

    I would recommend this to a friend