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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30818 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 845 Showing 16,881-16,900 of 30,818 reviews
  • Rated 4 out of 5 stars

    Just in case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually don’t take an extended warrantee, but in this case the price was low enough to justify the added insurance. I have not needed to hse it so far.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad/Customer Care

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection is unparalleled ! My TV was not working only a few weeks after purchase and I was able to get it replaced relatively quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have in case of issues glad we got the protection plan with the tv for added comfort

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this item....................................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When buying a tv its a must to purchase a warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the geek squad protection plans and would never pass up on getting the plan on any items that are available for the plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The only way to go!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A lot of TV's start to have issues around 3-4 years. The 5 year plan is the way to go...it includes a lot of extra perks as well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for peace of mind & hassle free replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth it for the peace of mind especially since I’m using it for my business.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection just in case.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is working well so far so I'm hoping that I don't have to call the Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad covers everything if it goes wrong. Love the coverage and the service. Saves you from buying a brand new tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great insurance for electronic devices! Electronics are fragile and quirky, enough said.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad the best.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wouldn't do without it. Don't have to us it much at all, but when I do, I am very please.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv drop off

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents came in and set up the tv on the floor carefully.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My equipment was setup, installed and explained well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good protection policy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great protection policy and happy with the service.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!

  • Rated 5 out of 5 stars

    Great warranty for 100bucks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the $100 bucks for geeks squad to look instore vs sending off to be looked at.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Serviec Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the service plan, have used it in the past and have had good luck with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad guys are awesome!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a 55" tv with a geek squad warranty. Price was reasonable for 5 years of coverage. Hopefully we don't ever need to use it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product Protection is good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 - Year Standard Geek Squad Protection... because you might not be able to fix it yourself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek protection I think is very good. I have purchased one on every product I buy.

    I would recommend this to a friend