Customer Ratings & Reviews

Excellent service. great technicians. Very helpful & cooperative. Timely & courteous.

Fast and easy customer service hassle free experience

I mean, havent had to use it yet. But have confidence that there is some coverage for 100" tv. Price was reasonable (because tv price was reasonable too)

I'm glad i got the protection i needed just in case

Warranty is great to have. Replaced my TV that went out.I have had two TV’s replaced with the extended warranty. Just make sure they take the old TV with them.

Super handy if you are spending big dollars on an item and want it protected.

1000 % necessary on any and all devices through Best Buy always and I mean always under no circumstances could you ever go without purchasing one of these perfect warranties with zero deductible and from how it was explained to me hopefully Best Buy ensures everything from car home medical and life insurance soon your other Best Buy is to buy a bunch of Best Buy stock immediately no matter what the market looks like right now such as I've done last year it's just as good as Tesla and we'll get even better in the years to come

I’ve used Geeksquad on several devices for installation of simple things like a screen protector for my wife’s. I watch to them coming out to the house to fix a TV that was almost at a time practically brand new TV. The man said it lasted another eight years very good, highly recommend

Great customer service! I always appreciate them and the work they do.

If you buy a television from Best Buy trust me the Geek squad warranty is a must! You never know when something could go wrong and if you have this warranty you’ll be glad you did!

Love the geek squad- wish they had more resources and better customer service infrastructure

Don’t know about this have never had to use it says a lot

Stunning visuals, deep blacks, and vibrant colors make this TV a must-have. Thin design, smart features, and excellent picture quality elevate any viewing experience. Highly recommended!

I luckily have not had to use this but I always purchase it for peace of mind and it works. Often they forget to ask me if I want to add the protection when that happens I ask them for it.

By far the best protection plan for any TV . I wouldn’t buy a TV without this protection plan ! Tv bought in 2017 just had the screen go out on me , so Geek squad came and looked at it (now being 2022 and the TV is almost 5 years old ) and determined it couldn’t be fixed so I received the full amount of what I had paid for the TV , to purchase a new one. Once again , totally worth every penny and best protection plan that was easy to use and fast to fix the issue.

I had geek squad protection on my previous two televisions. Both TVs went out at about four years old. They could not find parts to repair either television so they simply reimburse me the full price I paid for the TV. What more could you ask for.

They helped with everything I needed! I was pregnant at the time and didn’t have to lift a single thing.

The employee was extremely helpful finding the TV that I had wanted also recommended a warranty that was slightly more expensive but gave more protection for the value ...So overall I am very satisfied thank you

I think it's important to get the protection plan. The first time I used it was for my dyson cordless vacuum. I got a completely new one because it could not be fixed in the store. But of course for the new one you would have to purchase a new protection plan. I've also purchased it for a TV but since it was my son who threw something at the TV (accidentally) and the screen looked chatterd it definitely was not covered. All I could get back was the protection plan money because it was still under the year I purchased it on.

We recently bought a pc and cellphones. Best Buy has competitive pricing on products. We plan on getting an appliance in the near future and the 10% credit on this purchase can be forwarded to the appliance if we signed up for an in store card. I was uncomfortable this when it was necessary to provide my SS# and drivers license. Still hoping this all works out, we get the discount promised to us, and Best Buy data base doesn't get hacked.