Customer Ratings & Reviews

I thought I has a problem so I called and they came and even though problem was operator error they were very nice about it and made sure I knew how to use it. THANKS GEEK SQUAD!

Didn't not use this service! Do have the Geek squad warranty

Great technical advise always . You can always count on them

I have purchased 3 TV through Best Buy and no longer need Geek Squad to mount or hook up my Items They are very good at hooking up or fixing your Products and with the price of the Geek squad Service I am purchaseing any product that saves me Lots of money

Get this when you buy! We've had our tv for awhile now, remote stopped working (the dog maaaay have chewed on it) and boom, they're giving us a free remote. Also, since our tv is over a certain size, if anything goes wrong with it, they'll come to our house to fix!

They helped me out with my TV. They helped me look for a TV that was better.

I recently purchased the Geek Squad Protection Plan for my new TCL TV and am thoroughly satisfied with the coverage it provides. It's a reliable way to protect your investment and offers peace of mind. Highly recommend!

This is the most affordable warranty service that I have ever purchased

They back up the products they sell. I've had to put in a claim before and they replaced the item with no issues. Its a no brainer.

It’s such a great place to go to like I love of and they love pc

Great tv for the price great job guys keep up your great job

Best protection to get for replaceable products especially after rough usage

Come on, when you buy a TV, you gotta get geek. Squad protection

Honestly, the Geek Squad protection is very customer-friendly and hassle-free to use.

The guys that came out did a great job and we’re super friendly

Customer was amazing. My tv would no longer power on. The geek squad agent quickly and thoroughly looked for replacement. Parts we're no longer available. He was offer a full refund for the TV or replace it for something of a similar value. This was all a matter of 5 days. Very happy with the service.

A must have if you are going to purchase any electronic device! I originally purchased a Hisense 75" flatscreen TV that a little over a year later, the backlighting went out on half of the TV and right before Super Bowl Sunday...sad day... Though I wasn't pleased with customer support when trying to find a way forward over the phone, I eventually was able to get in touch with a Geek Squad representative via the chat (recommend going this route). He was able to locate my purchase, and inform me that my TV would be replaced and at no charge due to the inadvertent issues! Protect your investments! You deserve to be compensated for items that you pay for and don't work to specs!

Nothing, I was hoping I can get to use Geek Squad in the near future. thank you!

These guys are top notch and would recommend any customer who buys a new TV to buy the Geek Squad Warranty. They were very helpful in explaining the operating system of my 86 inch Lg Tv. Noland made some changes in my hookups to make the system easier to use. Made some adjustments to the picture quality and explained what he was doing so I would understand why he made the changes. Made changes so I could just use my Dish remote instead of using 3 remotes for the TV, Receiver, Dvd and streaming. Don't hesitate to buy the Geek Squad, its worth it for sure. Happy Viewing.

Geek squad has been a company that's always delivered fantastic service and support not matter what the product.