Customer Ratings & Reviews

5-Year Standard Geek Squad Protection Overall rating* Excellent

I always get Geek Squad protection on my electronics. It’s just provides a peace of mind. Thankfully I’ve never had to use it.

Always helpful and send out knowledgable technicians.

I love them! They have been able to help me several times with different things and saved me lots of frustration and time. Worth every penny!

TV was mounted and looks great. Haven't had any problems 4 years later

Absolutely worth the investment to protect your original purchase. Our television suddenly stopped working and was still covered under the extended warranty we purchased.

Geek squad is nice to have when it is needed. Havent needed it yet.

I've had nothing but positive experiences with Geek Squad, particularly with their friendly and informed experts who promptly fix problems and offer outstanding customer service. I'm glad I registered my product for more protection. Happy customer!

I always put extended warranty on all of my electronical devices.

I started using geek squad after having one experience where we put a warranty on a TV and few months before it expired The backlight went out and we called and geek squad was excellent since then I have put geek squad on every TV that comes into my house with four children we have since used it multiple times and never have had an issue. Definitely recommend to people who are on a budget who can't afford to replace electronics when having issues. Geek squad makes this a non-issue.

Great add on with purchase when we order our tv for the house

Never hurts to have if something goes wrong and the chat is great

You can't beat a 5 year protection program as good as this!

A protection plan is great if you're overly cautious and almost a must if you have children. Would highly recommend for purchases over $100, especially if they have a lot of moving parts.

hope i never have to use this but samsung provides good quality products but you never know.

Standard protection is a must to keep your quality items in Tip-Top shape.

Agents were super helpful and friendly. Made the whole installation process smooth and efficient.

Great picture and tv for the price. Really impressed and enjoying it.

We purchased one of these 5 year warranties along with a 75” Hisense tv. Exactly at the 2 year mark, the tv died. It was a bad panel and main board. Once the panel is damaged, they just give you a credit towards a replacement as panels are not repairable. 2 phone calls later and a new tv was ordered for exchange. 2 days later I had the replacement in home. Easy Peasy… Note: They gave me a current day replacement credit towards a direct replacement of what I originally purchased. That total was higher than the original purchase price with tax and warranty. I can’t say that this will apply to all but, it worked out well for me. I then decided to upgrade and the full exchange value was applied to the new tv. This ended up being a great deal. My new lg qned tv is now hanging up and I took another warranty to protect my investment as well. The cost seems high but, it is well worth it when you are planning on buying a large tv as it comes with in home service.

Excellent customer service. Very happy with our purchase. Will recommend.