Customer Ratings & Reviews

Doing its job and I think the service is good and pls keep it up

Very good I like it Fast delivery and good job!!!

Good tv and brand. Had my other 55” going on 5 years. This one however stopped working after 3months. Geek squad came out determined it was the screen itself and couldn’t be fixed, but with my warranty i can still return it. Good to have.

My purchase was but a few weeks ago and, beyond their initial installation and set-up, I have not yet had to make use of their services. However, from my past experiences with Best Buy's Geek Squad (in-store) and this installation/set-up, I have no doubt that their past service will remain unchanged should my need for it arise in the future.

The warranties from the geek squad are always worth the money.

They have been available to me every time I have needed them!!

Great service Geek sqaud never lets me down and they even show me and help me understand things i dont understand

I usually never get a protection plan, but I randomly agreed to this one. Nearly two years after purchasing a TV, it broke. It took a few weeks to go through the process of replacing the TV, but that's probably more to do with current events than it is Geek Squad support's abilities. I got a full refund and used that money to upgrade the TV. I'm fully satisfied.

Didn't buy the extra warranty on our last 75 inch television and it blew out after only 6 months of average use (on about 2-3 hrs a day, most days). So this time, we're prepared.

I work on appliances for a living and sell protection agreements every day. So I believe in them whole heartedly. I chose to purchase the protection agreement when I bought my TV for peace of mindand the fact that if it breaks it will be repaired or replaced. And the price was very reasonable compared to other plans.

When your new TV costs all of $400 it's a no brainer to pay a bit extra for the extended warranty. Still, I hope I never need to use it!

Easy to use when needed to use the greek squad, you also just ask simples questions too

We didn't want any liability for our new Sony 75" TV set failing under Sony's or Best Buy's warranty. And given that we had the Geek Squad do the installation, it was a no brainer to have the Best Buy warranty. Even if nothing fails, its better insurance than we have for hurricane damage on the house!

The agent was very helpful during our transaction, helped us as soon as we gotr therer asnd even loaded our TV in the car

This gives me piece of mind for 5 years of my TV should have any issues. The price was very cost effective for the term I'm receiving. Very good deal!

Provides peace of mind for our LG TV and other purchases! At first I debated the value but remembered other TVs going out after 3-4 years and went with this!

Geek squad always highly recommended for all your purchases!! They cover all your needs whether advice, repairs, replacements etc!!! They are awesome!!! Worth your money to protect and extend the life of your products with real professionals to care for you!!!

Geek squad protection is easy and efficient. Would highly recommend

Peace of mind knowing ai have geek squad protection! My last TV i bought went out with one month remaining on my two year protection plan i purchased. So this was an easy choice to get a five year protection plan. It's the peace of mind. Best Buy is also the only company to cover burn in on an OLED TV if burn in is a concern.

I generally do not purchase service warranties. As I was buying a new TV, I decided it would be a good idea. Thankfully I never had to use it.