Customer Ratings & Reviews

Would recommend getting a warranty just in case something happens you don’t have to worry

If you have that what if thought lingering in your mind when you purchase something, please purchase this. It's painless & definitely comes in handy if something breaks.

Best Buy only offers 2 years instead of 5 years on their Geek Squad Protection Plan. 2 years is better than no years. It’s a must anything you buy from Best Buy.

Great service! Friendly, knowledgeable, and very helpful people!

I had a 55" LG and a 2 year extended repair or replacement plan that I thought that I would not need, 18 months into it and the LG went south. They sent the Geek Squad out did an assessment and replaced the LG and no charge, so I upgraded in size and purchase a 5 year plan.

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Protecting your purchase is what counts, it really does help

Always get geek squad protection on my products, just in case, and I have had to use it with no issues

Great Service. One feels protected by this service.

The first year if this warrenty does not include Geek Squad until the Mfg's warrenty is over. They don't tell you that in the store. The Mfg rep is very hard to get ahold of to get support and they won't come to your house, just come in thru the internet. That doesn't help if the problem is intermittent.

They always take care of your equipment and stand behind their warranty.

Bought the additional voluntary protection plan for 2 years. Definitely a good value. Now I hope I don’t have to use it.

Had previously bought the extended plan for my 82" samsung. Luckily i did cause tv went out within 3 years. Tv was replaced with no hassles. Bought another extended warranty for this new tv.

If buying a flatscreen highly recommend this service contract as repair components can get pricey. Used this once; set broke about a month before contract expired and it was fully honored. Set fixed so very happy with it.

Great Product, Works well in my home, Definitely recommend

When purchasing a $2000 Tv, always get it covered, Best Buy’s protection plan is supreme, even if your tv gets damaged in those 5 years and they fix it, they will still cover you for the remainder 5 years.

I usually don't purchase a protection plan. I was surred that they would come to my house if there was a problem so it was worth. I haven't used it and hope I won't have to but it gives peace of mind.

I haven’t used it with my TV purchase. But I have used the warranty before on my Washer Machine and they sent a technician to fix the problem I had. I had good experience so I purchased it again.

This was purchased for my mother who is retired and she loves it! There are so many channels for her to watch she is very happy.

Good Peace of Mind on Certain products. I have purchased this Geek Squad Service on various items over the years. No complaints.