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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30352 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 464 Showing 9,261-9,280 of 30,352 reviews
  • Rated 5 out of 5 stars

    If you believe in insurance- but the protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the additional protection since who wants to take the TV off the mount and bring to the store? Used it once before and ended up with a new TV of similar price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing way to protect your investment for 5 years

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The plan is okay. I wish it covered more damages. Usually the geek squad member that comes out is super helpful (Kanen). If you get him, you'll have no issues. Another guy broke my tv and I was responsible to pay for it event though I had the plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service with well trained Geek squad staff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the extended warranty for any product of value. I always purchase extended warranties through best buy and never had an issue yet. Anything best buy couldn't fix or handle they just offered me a new replacement of similar or more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank GOD for Insurance!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank God I had an extra $500. for insurance because my $3,000. dollar TV was broken and scratched with the leveler they were using, during the set up they pinched a cord or wire. Now I have to wait another month.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad added protection to my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good customer service and very knowledgeable about products and protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    was very quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agent got everything working for me when I was stumped

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad bring relief!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A woman living alone needs help to continue focusing on what she's does well. They know what they do. My last TV video card died after 4 years. Worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad protection allowed me a little more confidence with purchasing the older model TVs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad protection allowed me a little more confidence with purchasing the older model TVs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is nice to have a warranty that can be handled in store and not by mail or over the phone. In home warranty work can be provided on large items. And I set up the auto pay so I don't worry about missing a payment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value for money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this is a great value for money, Although i haven't use it yet. I am rest assured that if the need comes up i am surely covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Webroot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Webroot, Ive had the service for over 5 years and havent had one problem thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job a warranty should do. Not much else to say.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you ever had a tv break just after the warranty ran out you will realize how nice it is to have the additional protection offered with the Geek Squad Protection. I hope to never use it but it is nice to have it there if I need id.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Back Up Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as a back up plan if anything should happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product it’s absolutely wonderful it’s a great great product and we absolutely love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Customer Service Always Handles It!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never ever had an issue with the Greek Home Protection and its paid itself for us on more than 3 occasions already with buying protection for our previous products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service for Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great feeling for the first 5 yrs at least that if something goes wrong there is someone that you can call.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wondrrful TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves his tv. It was easy to set up. The picture quality is great and the tv is loud withiut a sound bar. Great television for the price.

    I would recommend this to a friend