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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30356 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 480 Showing 9,581-9,600 of 30,356 reviews
  • Rated 5 out of 5 stars

    Patient people

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was really great and convenient. They took care of mounting my new tv. Quite quickly and spent most of the time explaining the new system to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could be a lifesaver, I made this purchase because I recently had to discard a 55-inch LG Plasma TV that stopped working after only three and a half years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Handy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Learned a long time ago to invest in warranties from Best Buy when paying over a certain amount for electronic items. Has come in handy so often.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Silver Protection Program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the SIlver Protection program for my new LED TV. THe Geek Squad was terrific. They communicated appropriately inadvance, arrived timely, were professional and helpful. WIll definitely use for future purchases. Thanks guys!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect your investments

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend service for your best buy electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Won't leave store without it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad customer service is one of the best. It saved us a lot when a power surge took out our tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Repaired, and replaced.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use geek squad ever since I have purchase a big there. When I needed it fixed or replaced they have been a A++ in my book. Have no problems dealing with them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I havent had to use it yet but I have my faith in the service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Goid job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had issue with tv and they resolved it quickly. They came out ad was very knowledgeable about the issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great delivery service cant wait to try the tv!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad protection plan is a great program for “peace of mind” on any of your devices. I purchased the plan with my 75” tv. This a great plan for your investments with Best Buy. Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m so glad I added this protection for my Samsung TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased protection plan to protect my new tv. Great investment for the tv. Highly recommend getting the protection for an high value electronic item..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful services and excellent quality and is exactly what I need for my tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful! I live best buy products and services. Delivery is wonderful and time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love best buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank for the protection, very happy with the peace in mind it gives me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Warranty is a must buy. Because sometimes the manufacturer warranty runs out right after your stuff stops working

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Open box purchase.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's all about the peace of mind! Help is just a phone call away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will always brag to people about the warranty. Best Buy geek squad I believe has the best out there

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use this yet, but I hope if I ever needed it as easy as they make it seem

    I would recommend this to a friend