Customer Ratings & Reviews

Its great to have an umbrella of protection on yiur purchase.

Alwaysget the best service and friendly service at Best Buy

Love my tv. No problem, so far. Great overall quality and size for my living room.

the price for this warranty isn’t bad. I hope I didn’t need it but it’s always good to be on the safe side.

I never buy from BestBuy without a protection plan or total tech support.

Got to always get protection on tv. Just in case of any accidentall damages.

I always purchase Geek Squad protection when it is offered. I never had any issues with any products when I need it replaced.

I've been fortunate in only having to use Geek Squad once. I purchase this protection for all my purchases.

Purchased this protection for my new LG 8600 4k HDR 49" TV- adds 2 years on top of LG coverage. Trust Geek Squad...

This is a good service. I don't always select this service or need it. When it makes sense I select it

keeps me protected and im glad that I got the product. Thanks best buy. I wouldn't know what to do without you guys.

Nice to always have a back up plan. Haven't called upon this service as yet. But the fact that it is there is pleasing. Especially for my parents and in laws devices.

You just need it with today's age one store had problem with my refund but the other store took care of it no problem

Always get geek squad protection. They repair and replace

Provides great service when an breakdown occurs. Recommend to get coverage.

So I bought the warranty for my 40 inch TCL on October of 2023. I called in cause I had a ghost image and I couldn't get any thing for local channels to work on this Tv and I tried 4 of them. So I called in and they said I had to bring it in or they could charge me to send repair out for service. I had a warranty that said you would never be charged?? So I just had shoulder surgery in May. It didn't go well and now in 2 weeks I am about to have my second surgery on my shoulder. I am older in my 60S. I brought the Tv in and the gentle said I wasn't supposed to bring it in. I would have to take it home and they would charge me. I have a warranty. I told my problem. Then he said he would check if they could replace it for me. Then he came back and said he would have to send it out for repair and it would be more than 2 weeks. I am having surgery and really need to have my Tv. I have always made Best Buy my first stop with TVs. I am going to replace my Tv in living room soon. But I am disappointed that not if I get my Tv I won't be able to install on wall with one arm. Just very disappointed with the overall process. I was hoping for a better outcome.

I had used geek squad before and I knew this was a good ins. I can only say they have lived up to their quality service.

The agent’s really know there stuff, just call them up and they will help you anyway they can

With kids at home who are the main users of the tv, this is peace of mind

I like having peace of mind knowing that I have full protection. Can never go wrong with having extra protection.