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Customer reviews

Rating 4.7 out of 5 stars with 25436 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 121 Showing 2,401-2,420 of 25,436 reviews
  • Rated 5 out of 5 stars

    Highly recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Protection has saved us on more than one occasion. Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keep your expensive items as new.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Date: 04-13-2024 When purchasing an expensive item (TV, other) I would get the additional extended coverage and the Best Buy Total Tech subscription so as to ensure you are covered. R. Stewart

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchase Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If your buying electronics you better purchase Geek squad warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent used them yet but I have in the past great service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully i will never use this but its there if needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The exception to the rule

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Usually I stay away from warranties; however, Geek Squad warranties are the exception. Highly recommend spending the coin if you are buying something expensive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m really not looking forward to bringing my LG OLED tv to geek squad. Because if I do that means something isn’t working properly or it broke. In the past when I did bring something to them that were very friendly And took the time to listen to your problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased the protection with tv it gives a piece of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek's Standard Mod Squad Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Service is your modern day Mod Squad. When the going get tough. Geek squad pull the rabbit out of the hat and the tough get going. Geek squad, like Mod squad give you and your products, purchased items or services and warranties that much needed burst and boost of complete added protection. You can't go wrong or astray. Geek Squad Standard Protection will make your day..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Plan cover protection very necessary

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When i bought the C1 LG OKED tv i knew that ill need a protection plan cover for avoid any future inconvenience. So i bought it. Im not have any problem with the tv buy one never knows. Is a great option and very necessary.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super great services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super great service. I really enjoyed my experience and am very satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely worth it for TV'S

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to use it on a 3 year old TV that developed pink hues all around the edges. Basically got the amount I paid for the TV to purchase a new replacement tv. Pleasantly surprised at how smooth the entire process was.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great website to order from and had no issues buying or picking up. Also have had no issues setting up myself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend always purchasing an extending warranty with any electronic/appliance you buy these days. It has paid off for me in so many ways, whereas I would be stuck with a huge repair bill or an unusable product. Best Buy has always been terrific about honoring their extended warranties, with with repair or replacement. The Geek Squad has always been easy to deal with, whether in store or home delivery and set up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t really say much but I do know they honor their service and they do get things fixed. If they don’t they will replace a new item so I can say the service is.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad offers great service for repairs if needed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth getting, as it's reassuring to know that your product is in good hands

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safety first.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't usually buy protection plans, but I have found the plans at Best Buy are well worth the money, especially on products valued at over a hundred dollars. I have every confidence in Best Buy now that I have had the experience of needing the protection plan. They were fast, efficient and I am so glad we had protection on our products. (Cell phone, tablet, TV and Laptop) Don't leave the store without checking out the protection plan for your purchase. Safety first means coverage to protect your electronics and access to quality repairs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't needed to contact the geek squad yet, but having the coverage at a very good price is comforting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Business owner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy offers excellent customer service and piece of mind for my expensive tv

    I would recommend this to a friend