Customer Ratings & Reviews

Whenever you buy something from Best Buy’s and are offered a warranty get it. Best Buy’s has the best hassle free warranty service you just have to know how to describe your problem, when my sister tv was messing up she got it checked out 3 times until I told her to explain to them that the tv goes blank after hours of use. Come to find out the motherboard on the tv was the problem which got fixed right away when explained the problem properly in stead of just saying it goes black sometimes.

i have never used this service before and i hope i don't

Check out was smooth and service was informative and polite.

Had geek squad on my samsung fridge and it really paid off(twice). You should definitely get it for large applicances asstuff isn't made like it used to be....and these nice things are very expensive when they break.

Purchased the BB Geek Squad 5 year warranty as I purchased a new 65” LG G4 OLED.

T. Works great connection to all my systems sounds a little low

So easy and worth it! 5 year protection plan on a Hi Sense tv, it lasted about 4. 2 phone calls and 3 days later, brand new TV delovered to my door and they hauled away the old.

Always purchase the protection. It’s quick an efficient

Great picture. Liked the idea of being able to load different apps. Didn't like the fact that the memory was quickly used up after uploading a few apps. We ofteh received a message to uninstall apps to clean up the memory. Overall this is a great TV for the cost. You may need to be a little tech savvy for this one.

I had an agent come to help with some dead pixels on my TV. He was polite and efficient, giving me all of the advice I need before ultimately replacing the product. Highly recommend for peace of mind!

This was the best Warranty for my purchase.My Samsung television Warranty gave me piece of mind.

Its a good choice to keep you items well instaled and protected without moving from your home.

purchased for peace of mind sending that much money

peace of mind, didnt wont to give mom a gift and find out something was wrong with it

I believe you should always get protection plan for purchases this big and it was quick and fast and affordable.

I have not needed to use this, but the piece of mind I have makes it worth it.

Protecting my investment on 4K TVs is a must, and purchasing the Geek Squad's 5-year warranty on each TV is a no-brainer. I did this in the past and it totally paid off when my much older set had issues before the protection plan was over. They replaced my entire set with a brand new one years ago. It pays off in the long run, trust me!

The service is good and they are very professional.

This is a subscription that I plan to use if there is an issue with my purchase

I would never not have this extended warranty. I’ve used it many times and it made me feel very confident to continue to purchase these by the way they handle problems.