Customer Ratings & Reviews

Delivery came on time and they brought it up to my apartment on a third floor walkup. It was one of the hottest days this summer and I really appreciated the service. Communication was very good with updates on delivery status as well. TV is light and thin. Unboxing and getting it out of the box was very simple. You'll see what I mean :)

I hope I don't use this service but it seemed cheap to buy the insurance just to be safe.

Nice alternative to the usual one year warranty. We had a laptop we bought once that didn’t have it and the screen stopped working just out of warranty. In the long run, it’s worth the extra charge for peace of mind.

Awesome extended TWO Year warranty. Love the Geek Squad warranties. Because typically if something goes wrong during the warranty BestBuy will just swap it for a new unit versus wasting time waiting for a repair! Well worth the warranty for peace of mind!

The best decion ever made to buy the 5 year warranty in our major technology like Tvs and etc.

Geek Squad Protection was well worth the money! It comes with little extras that you just don't think about. They not only installed my TV(believe me, the owner's manual left out a lot of steps), but they hauled away my old TV (there is normally a fee for this). The agents were knowledgeable, courteous, and took the time to explain all of the features of my new TV.

Haven’t used it yet hopefully I won’t have to it was pretty pricey too.

Haven’t had to use it yet but protection to me is very necessary n at that price for 5 years was great!

I hated my vizio tv but I was on a small budget so I took a chance with this Insignia Tv I love it better than my vizio. I waited a year to see how it works and it is great , picture is great sound is great I can't complain it better then my Vizio tv. A nice buy for me I going to get a 55 inch later this year.

The only problem with this is it doesn’t take over until my TCL warranty goes away. So I paid for 5 years but will only get 4? Kinda crappy especially since TCL is hell to deal with and now I’m stuck with a defective TV until the warranty I paid for takes over.

To have 5 years of worry-free warranty for a very few bucks just makes enormous amount of sense.

The agents came out to my home to see if there was a problem with my television. As well they came out to my home to help me find a replacement tv and delivered my new tv.

Good value, reasonable cost, but could be made better with a "no use" small rebate. If you do not use the insurance at all. They rebate 25% of the cost in gift card value? This would add value and make the insurance even more attractive.

I think it"s great to have..........................

The agents brought in and installed my TV perfectly.

The 5 year geek squad warranty is excellent. If they can’t fix the TV they will replace it. The geek squad comes to your residence they are very polite, professional and prompt with time.

Peace of mind with this Geek Squad protection. Would not want to have to pay more for in home repair for time and $$ to ship it somewhere.

Is good always had warranty to this item cuz you never know!!! Best buy is the best poace to buy tv

Geek Squad is amazing! I need them for the TV I just purchased and for the new printer I need to buy.

This gives us confidence in our purchase and we know that if there is an issue we can call the geek squad .