Customer Ratings & Reviews

With the cost of UHD 4K TVs rising, we could justify the cost of a 100% 5 year warranty through the GEEK Squad to give us peace of mind. We had the recent experience of another brand TV dying completely 2 months after the manufacturers warranty expired but was able to get a new 4K 60" TV at no cost to us under our extended warranty.

I bought a TV in 2017 and also purchased a 5 year Geek Squad warranty. I know some people will say warranties usually expire before you need them, but in this case, I was so glad I had it. The old TV suddenly stopped working, Geek Squad sent someone to check it out, it could not be repaired, so they replaced it with a new TV. I purchased another 5 year warranty for this new TV.

Haven’t had to use it but glad to have it in case we should need it !

Very reliable and software updates are quickly installed

Great to know we have the squad support if needed.

I love the Best Buy protection plan, which I've used for lower-cost items like hearing aids and smart watches. I hope it works and is just as excellent.

The Geek Squad tech was so knowledgeable and helpful. He showed me and explained the setup. As a result, the TV works as I want!

As a best buy employee our geek squad protection on this product is definitely worth it for my partner and I. I feel confident in knowing that if our TV falls or the screen goes out, we will have multiple solutions/options in the future.

the geek squad was very helpful I brought in a few computers that were outdated and irreparable and they were able to retrieve my info and pictures onto a harddrive. they were friendly quick and efficient

Love this Tv. Has a crisp clear screen! Perfect for viewing sports!

I had a tv that the back panel had burnt up suddenly. No issues with getting a new tv to replace the one that back panel burnt up. Would recommend Geek Squad protection.

At any angle view your television day or night nice

Good warranty for the price so I purchased it for our family.

If you’re making a major purchase. Check the manufactures warranty , then consider getting a Geek Squad Warranty. It covers just about everything for a TV. Why buy a Higher end TV and trust that nothing will happen. It might not But what if it does. Is it worth the repair cost? Hopefully I will never need to use it. But if something goes wrong I’m pretty much covered.

I LOVE my new tv. I didn't need the geek squad to hang it.

The previous TV was under extended warranty, that really saved us. Highly recommend buying the extended warranty, lightning or electrical surge protection well worth it. We have a High dollar surge protector, it DID NOT prevent or protect or TV.

I purchased geek squad protection for a previously purchased TV which quit working 2 weeks before the coverage period ended. I was given a full refund with no hassle at all. I recommend paying for the extra protection for any large purchases.

This was the best Warranty for my purchase.My Samsung television Warranty gave me piece of mind.

Haven’t had to use but it’s nice knowing they have my back if anything happens!

Very fast very professional. I enjoyed the experience so much I bought another TV with the same exact warranty just because of how professional the geek squad is highly recommended.