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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30530 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 170 Showing 3,381-3,400 of 30,530 reviews
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can't ever go wrong with the geek squad they get the job done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product they always are willing to help when u reach out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great promotion!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the tv. The picture it’s crisp and it was easy to setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad rocks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Support provided by Geek Squad was extremely smooth and I barely had to do anything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth it for the piece of mind . Decided to go with this after 2 of our TVs purchased in the last 5yrs crapped out. Sadly they don’t make televisions like they used to , I had a Samsung that lasted me for 11 years no problems... my last Samsung only lasted for four years. Vizio lasted for 4yrs and Insignia 3yrs ...figured 5yr plan chances are good I’ll probably need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    terrific to add security if something breaks down and hoping it never needs to be used

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect yourself

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv wasn’t working and couple days later boom they came and fixed it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad should rename Geniuses.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having used on my newest purchase but hey I got 5 years, I used the geek service before never had an issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As this was a gift to my mother I purchased the warranty so I could have someone go to her if the item needed repair. This makes everyone’s life easier

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NICE ADDED INSURANCE FOR PIECE OF MIND

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    NICE ADDED INSURANCE FOR PIECE OF MIND AND PREVENTIVE MAINTENANCE.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NICE ADDED INSURANCE FOR PIECE OF MIND

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    NICE ADDED INSURANCE FOR PIECE OF MIND AND PREVENTIVE MAINTENANCE.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They dont build 'em like they used to

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend buying the protection plan when purchasing a new TV. After four years my television display went. The manufacturer had no interest in helping. I forgot I had ourched the protection plan until I signed in to my Bestbuy account. The tech who came to my home could not repair it, so I was given a credit towards a new one which is an upgrade from what I had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The support team helped me find the best tv, and made sure it was write for me!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth Paying For!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I strongly recommend purchasing the Geek Squad Protection for any major purchase you make at Best Buy! We had purchased our TV three years ago when one part of the screen went dark. We called and they sent someone to our house (we are 90 miles from the nearest store), who said it couldn't be fixed. Once their insurance reviewed it, we were given store credit towards a new TV. Pay for the Geek Squad Protection...you may never need it, but if you do, it will be money well spent!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind when you need it. You’ll never go wrong having extended protection for your purchases from Best Buy and Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    god tv for great price eazy set up able to go from dish to apps

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replaced

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get the warranty my 75 went out 4.5 years in they came out checked it and within 2 weeks i had a brand new one hanging on the wall thanks bestbuy and thanks Geek Squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad has been very diligent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I experienced a few issues with my five year old 4K LG, and Geek Squad personnel were very diligent about resolving them. The pleasant experience with Geek Squad personnel made the five year Protection Plan on my Sony XR65A95K an easy decision.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was quick to handle my replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the 5-year Geek Squad protection on my last television. It played out after a little over 4 years and Best Buy was quick to arrange for a full replacement. I repurchased the protection plan on my replacement. This is the best protection for the investment. No hassle and great service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy's Geek Squad Does Upstairs!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad does upstairs delivery, setup and haul; away and rescues my bad back. I used Best Buy's crack service division, The Geek Squad to install my new 77 inch HDTV in our small home theater room upstairs. They exceeded all my expectations from speed, cost technical smarts, courtesy and COVID-19 safety. Price was more than reasonable for the total value we received!

    I would recommend this to a friend