Customer Ratings & Reviews

Good Peace of Mind on Certain products. I have purchased this Geek Squad Service on various items over the years. No complaints.

This was purchased for my mother who is retired and she loves it! There are so many channels for her to watch she is very happy.

love having the Geek Squad protection, knowing i'm good for 5 years gives me such peace of ind.

Great tech service for all technology appliances you purchase they do they best And they make sure to tell you what things are needed and are going to be done for them to be able to fix the appliances

I won't buy anything from best buy without this amazing service

Daniel and Jennifer were great. So glad I hired them to install that big tv

I purchased a TCL 55" HDTV and was a little worried about its ability to last for the long-term based on limited reviews more than 1-year-old. I purchased the Geek Squad protection to give me some peace of mind in case something happened in the next 5 years. I hope to never need it, but the cost was certainly worth it if the HDTV does have an issue later.

Service always excellent, have had geek squad protection in all my purchases

Hopefully will not have to use it but adding it on to a inexpensive TV seemed like a no brainer…

I have always purchased the service plans for all my equipment. It is easy to just bring in your defective unit for the replacement. And by extending your warranty, it saves you on new tv purchase.

Always buy this as it is great opportunity to keep your mind at ease in case anything goes wrong

Do not buy, without service contract. Just got my 55” TV, totally replaced for free.

Absolutely worth thw money. It covered the tv and replaced it. They were great to deal with.

Geek Squad initial service call was set up for us while we were in the store - two techs came out - I had already set up and configured the video and audio on my TV and soundbar, so they did not have much to do, other than check over all the settings - so far, service has been good

Geek Squad initial service call was set up for us while we were in the store - two techs came out - I had already set up and configured the video and audio on my TV and soundbar, so they did not have much to do, other than check over all the settings - so far, service has been good

If you ever have a problem with your product you can guarantee the first thing that is asked by the employee is did you purchase the gsp? And if yes then there’s no issue getting you taken care of.

Well worth the money and your spending a lot of money on most of there products it gives you a piece of mind, just like a car warranty

Went in for a phone repair . Checked in hassle free and returned within 2 hours to pick it back up. Staff is very friendly and knows what they are doing . I would recommend geek squad service to anyone.

This protection plan will protect all of your items for 5 years

I have used the Geek Squad twice now and have had a great experience both times. The first was for a tv the other was home computer. They are very professional and patient. They answered all my question.