Customer Ratings & Reviews

The first 2 tv's I bought were defective. Both were Samsungs. They came and picked up both tv's and brought me a replacement LG tv. So far i'm much happier with the 86 inch LG

Best buy always stands by the warranty. My local store is great.

Can't go wrong with protection plans. Worth every penny.

For the bigger purchases I have always used the Geek Squad for delivery, always reliable and courteous.

So far so good on this set. In my experience with TCL so far, the TV will stop working just past the MFR warranty, so I bought the 5 year geek squad protection plan to cover it longer.

Good price for the protection and peace of mind. I haven’t had to use it yet but my past experiences have always been great, I will definitely purchase the plan for anything long term I buy.

Good price for the protection and peace of mind. I haven’t had to use it yet but my past experiences have always been great, I will definitely purchase the plan for anything long term I buy.

I haven't used it yet so I don't know yet. but i'm worried our Best Buy closed so I worry about when i need it.

they were so nice and very welcoming. Best Geek Squad everrrrr

A must have. I got my $$ back in a matter of discounts as well as the use of Geek squad on numerous occasions since I purchased it. It more than paid for itself multiple times over

Love the tv the only thing is that it didn’t come w the legs major problem

I have enjoyed the tv besides it does not hook up to an antenna

Since the sound went out the geek squad was very helpful in getting the sound back.

I plan on keeping the Samsung 40" TV I purchased for many years and realize that most electronic equipment problems occur in the first 2 years of active life. I will be covered for that period and I do know that the GEEK SQUAD will have my back.

we haven’t had the need to use our geek squad purchase

I always get a protection plan on anything i buy at best buy. Becsuse if anything happens to my products can alwsys get it fixed.or get a new one if they can not fix its

Was simple decisions to add protection on tv. Don't know if will need, ever, we see. Had protection on a tv (plasma) a couple of years ago. Geed squad replaced with great speed, I just had to pick new TV they try very hard to make it right

They were great.very helpful and didn't hesitate answering my questions

I do buy protection for all my entertainment equipment from Best Buy, you never know when and what may happen. The service for the 2 year protection contract is "just being prepared", in case the unknown occurs. I was so relieved when my PC had virus and the GEEk Squad fixed it up a couple of years ago. The service is at an affordable price too!

I'm happy I got geek squad protection. You never know when you're device or appliance will give out, surely it will be after the manufacture warranty expires...