Customer Ratings & Reviews

For my big-item purchase that contains delicate electronics, this seemed like a good idea, "just in case." So far so good, but you never know, and it does give me peace of mind.

Agent came out to check on blurry screen. Said it wasn’t a good tv for streaming

The nivel of service and greatest assistance from the Greek squad are incomparable. They’re one of the best reason I get all my electronics from BestBuy.

Love having the piece of mind that this brings! Always a great investment to have!

All of my experiences with the Geek Squad and Geek Squad representatives has been quick, professional, knowledgeable and friendly. Would recommend them to everyone.

Its great to have this protection. My Insigna T V went out after 2 years and having this protection it was a simple and easy exchange process

MY 3-YEAR-OLD LED 55" SONY DIED --TRADE OUT AND TRADED UP TO AN OLED TV--GREAT SOUND--GREAT PICTURE--GREAT SERVICE--THANKS MIKE OST

5 year protection plan? Duh. If you're going to invest a lot of money into a TV (by my measure) be safe. Best Buy has already replaced one of my TVs that could not be fixed. They stand behind their protection plans.

I bought a Samsung TV, after 1 year it was not repairable, Good thing I had a 5 yr warranty. I got another TV, almost for free.

Very good help with the product will be coming back

Nice and friendly enviroment great customer service

So easy to mount great quality Bought two of these for my house also

A very knowledgeable in the set up of the computer system and explained everything that was necessary. could not ask for a better set up person.

Hope I never need it but know I can count on Best Buy Heek Squad if I ever have a problem

Great Customer service and respectful engagement...

I had issues with the tv i purchased and they came out multiple times and took care of it. Tv has been running great. Very nice and friendly

Purchased extended warranty for my new Sony OLED TV. Worth the expense if you plan on keeping the TV for a while.

Purchased this to cover any potential problems with my product. I've had to use it before, and the process was very easy, which is why I continue to get the coverage with other products I buy.

Great protection plan! Couldn’t be happier with everything

Love geek squad! Knowing that my items are covered helps me feel better about what I may have spent on it!!