Customer Ratings & Reviews

I have purchased several items through best buy and I always get their protection plan on large purchases. I haven't had a need to use to them for this recent purchase, but when I've needed help, they have always been great.

I haven’t had to use them yet. I hope I don’t have to. I feel it’s better to have them available and not need them, than to need them and not have them at my availability.

Haven't had to use it yet but seemed like a good value. I did actually hear good things about them and it doesn't hurt to have extended warranty.

The agent didn’t set my t.v up but made sure to deliver all the way to my door step! Thank you

I bought the Totaltech protection that included the additional 2 year Warranty. Peace of mind knowing that I have 'Pros' to rely on is great.

I purchased the Geek Squad but I didn't need them because my Tv had no issues Amen

This coverage has saved me some serious heartburn. They're great about responding and the techs were all courteous and knowledgeable.

Rudy was great when he came out and installed my new TV. I have called him twice with minor problems and he has walked me through what needs to be done. He is helpful and patient. I am so, so glad I bought this additional coverage.

I have always loved using geeks squad it's the main reason why I shop at Best Buy

I figured the extra protection and coverage was worth the cost when I figured the benefits involved. Even a trip to the house is expensive, but covered with this service.

You dont have to be a geek to get protection. I purchased this in the past and did not hesitate to purchase it now. DONT take home your electronics without the GEEK SQUAD protection! You never know when you will need it...

We have not had to use this yet but knowing we have it available eases our minds greatly, especially with an open box purchase.

Best service, protection and quality assurance. A must have!

Great protection plan, can count on Bestbuy to have my back with my electronics

The limited warranty that come with the televisions with today’s Technology are extremely limited. With the geek squad warranty you have more than one year an expert service at your disposal and it’s far from limited.

You cannot buy any large items without extended warranty. Everything breaks

Glad i bought this bc when my husband opened his Xmas gift the bottom of the screen from the inside came damaged and a little disappointing when it was an expensive buy.

Great price and it’s great insurance. I’ve used Geek squad and they’re great.

Warenty is great and easy to use if needed and they are nice

I purchased and floor model TV, and was able to already use this protect to get a new main frame on my TV. Totally worth the extra money to have the coverage from Geek Squad.