Customer Ratings & Reviews

Easy to understand, good communication. Was given clear, concise answers to all questions

Just exchanged the old tv for the new one. Old Samsung was used a lot and had a warranty. My tv was replaced.

Hope never have to use. But it’s there if needed. !

If you ever had a tv break just after the warranty ran out you will realize how nice it is to have the additional protection offered with the Geek Squad Protection. I hope to never use it but it is nice to have it there if I need id.

Can’t go wrong w the Geek Squad on board. I have made a purchase on something before and as soon as the return date was up well it was done! Not w this plan

I was I couldn't believe the way they just changed out the TV and I was impressed

I think that this was a good purchase and will pay for itself over the life of the agreement. I would suggest that others consider this purchase for big tag items.

I almost always buy Geek Squad protection because it has always paid off. Even though its not cheap I always come out ahead. The convenience is a big plus. Very often I can be told how to get something to work on my own by an agent.

Won’t buy anything without a warranty after they have fixed numerous items for free

Great warranty plan. Never a hassle and a great price

Must have for your TV, geek squad covers it all! except accidental!

It's a protection agreement, what do you want a review to say?

I would not purchase any electronic device without the Geek Squad coverage they are always professional and if they can not fix it they replace it you cant beat that service.

The new OLED was a big investment and the five year warranty gives us piece of mind should anything go wrong. The Geek Squad has proven to be highly skilled with electronics.

This is the second time that I have to use my protection plan with Geek, absolutely easy and clear process to make effective the protection plan. I will always recommend them.

Always get the protection on big purchases. Best Buy makes it simple to get things replaced and fixed.

Solid price for 2 years. Hassle free easily handels most things

Have not requested support, previous gook squad requests for other devices were good

The Geek Squad protection gives me the peace of mind for the next five years. I am certain if there is an issue with my new Samsung TV that Best Buy with take care of it.

Buying an expensive TV and only having a year manufacturer warranty is not smart. As much as I spent on my TV, it was a no brainer to spend an extra fraction of the price to be protected for FIVE years. I simply have no worries.