Customer Ratings & Reviews

I recommend being part of this squad, it offers you the best guarantee and helps your purchases.

Geek Squad.delivered my Toshiba TV 55 inch right on the day set. and brought into my house carefully.

Great peace of mind knowing 5 year best earranty in the electronics business. Had an issue with burn in with my older B7A LG OLED and they came out immediated and replaced with new C version panel. No additional charge! Great insurance for any electronics!

Great to know my item is protected with a warranty.

This was a good buy for price it’s great the image is beautiful the only problem is the smart tv part. Thought it was the batteries placed name brand batteries. And the tv remote still lags in allowing you to go through apps to pick what you wish to stream.

The two guys went above and beyond I had a TV upstairs I wanted to take it downstairs to the rec room and they did it with no issues and they happily did it and it was they did a great job and I really appreciate it both my wife and I are handicapped so with them doing that really made our life easier

Love the warranty due to fast answers and fast response

Never had to use them but purchased for back up if needed they came highly recommended

I always get the total protection. I guess it was called geek squad before but now it’s total and it

Fast quick reliable service. Showed up on time and was friendly

I always get a warranty from bestbuy on big ticket items, and i defenitly feel better about my purchase.

This was a great product for the money.The service was great.

Great TV for streaming and video games. Soun quality is great. Would Def recommend.

The geek squad was friendly and patient with my decision.

Haven’t had to use so great! I’m sure when I need this it will come in handy.

One awesome tv, no issues at all, great picture as well.. having extra piece of mind is always good

I bought the 5 year protection plan for my 2018 OLED TV purchase. That TV ended up with failures covered by the Geek Squad protection, and so Geek Squad replaced my TV with a latest model year version. I had paid the early adopter tax for the 2018 TV, and the protection of Geek Squad helped by basically getting me a new TV with next to no hassle on my end, and the value of the protection meant getting another 5 year protection for this new TV. Hopefully no issues with it, but if something does happen with the TV I'm satisfied that I'll be covered if something does happen. They came and installed it quickly and set it up for me. They also took great care to mind the space, so there was no issue with having them in the house. Not sure when I'd make such a purchase, if/when I ever buy large stuff that has a reasonable chance of failure, I'm getting Geek Squad protection again.

I highly recommend adding Geek Squad when buying from Best Buy. They set everything up quickly, answered all my questions, and made sure everything worked perfectly. Super friendly and professional—well worth it for the extra support and protection!

Feel better knowing if needed can use this extra protection for my tv.

Definitely worth the money for a five year warranty on the TVs