Customer Ratings & Reviews

Unused at this point but product is new. I purchased this due to the cost of the OLED TV and possible future repair issues.

A 5 year warranty is essential for tv models above $400. 1 or 2 problems, it will pay for itself. Don't have to mail it to the company, just take it to the closest Best Buy or have them work on it at your home, for large screen models. Wish they would refund half the cost of the warranty if there were no problems.

Easy to reach. Very helpful. Problems quickly solved.

Great product and very happy workers And great deals

Protection plan completely replaced our big screen that went out inside of the 2 yr plan. Highly recommend.

Always good to get this if you buy something expensive.

I love the the tv and I’m very satisfied with it and thank you for everything

Had this service with my old tv several years ago. Never had to use it but was given extra bonus points when the term ended without use for my older TV. HAven't read all the way through the terms yet to find out if the still do that but no complaints so far. Peace of mind for a newer tv manufacturor.

Helped me with any questions I had and were straightforward with me

Geek squad is the best, they truly know there business and it a pleasure having them protect my electronics.

Protection is any item purchased is highly recommended to ensure your purchase is a good investment.

Works out perfectly for electronic devices in case of any problems

Geek Squad never disappoints! Easy to use, great customer service.

Worth the extra cost when manufacturer warranties are only good for a year or two. Makes returns to Best Buy easy and hassle free.

Everyone knows what they are doing. Very intelligent.

A purchased a 5 year warranty for my 50 inch Vizio TV. The TV started to malfunction after 2 years when on occasion it would not turn on. The TV was sent to Geek Squad service center for repair which could not duplicate the problem so they just replaced the motherboard. Then it happen again so this time they came to the house and ordered a new power supply after just looking at the TV, didn't even open the back. After the part was delivered they came back, put it in and it didn't work so they said we will replace the TV. I called the number given and was told that I would get back the purchase price of the TV plus the tax on a best buy gift card. The remainder of the warranty, 2 1/2 years, was then void and could not transferred to my new TV. That shouldn't happen but still worth the price when they can't fix it.

Purchased to go along with a car receiver I purchased for my car.

With the way TVs are made now on days this is a must you don't want to spend $700 and watch you go down the drain crazy how they don't make them how they used too

A definitely must buy for those high price electronics items. Why spend so much money on something if you are not going to insure it in case of an accident.

Bought this with our home TV and they did a wonderful job installing TV, connecting remote, and showing me how to use everything so I but it when I get electronics!