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Customer reviews

Rating 4.7 out of 5 stars with 30641 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 480 Showing 9,581-9,600 of 30,641 reviews
  • Rated 4 out of 5 stars

    Good investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This plan is worth it, it saves a lot of money when it comes to repairs, installations and support. Also in home repairs. I never have to pay for anything if I set an appointment for smaller items in store, except parts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it -TOTALLY worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They fix it or declare it dead making a refund simple and instantaneous. I buy coverage for all my electronics

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad refunded the cost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an insignia break. I had to send it in and when they couldn’t fix it I received store credit. Fair enough

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BB warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this option so much better than other places warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Best Buy warranties. They are a great value for the piece of mind gained knowing that my electronics are serviced by the Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful! I live best buy products and services. Delivery is wonderful and time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they have great customer service making every thing easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP all in one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad transferred all of our data from our previous computer to our new all in one. Everything is compact with this computer. Just what we were looking for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased for piece of mind. Never had problems with anything electrical before but, there’s always a 1st time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worry Free & Convenient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy these a lot. When I need help, I go into Best Buy and the Geek Squad agents are always very helpful and knowledgeable. Highly recommend if you're not 100% savvy and could use a little help!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You need this Protection, the warranty offered at Best Buy is not as expensive as in other places. When you compare Sear and other competitors the warranty is about 20% of product instead of the 50 to 60 % others charge

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GS: The best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad has always been Best Buy's bread and butter. Even if they did not help me set up my TV or desktop computer I know they are always a phone call away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. Love the slimness of it and has a great picture quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is very helpful and warranties are good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value for open box and expensive items

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This warranty is a great value add for the consumer and Best Buy because it allows open box items to have a warranty and makes buying them worry free.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bring this back.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well they don't do the 5 year plan anymore would like it back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the protection plans for my large price purchases.I have used the protection plan on my televisions before and best buy scheduled and sent a repairman and if it couldn't be fixed they replaced it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its was good for the price and a quick replacement for my tv that decided to break before the wolrd cup final

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They can fix anything you buy at Best Buy in minutes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    five year warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Any time I can remove stress, its a great day. Products in general don't last like they used to. Removing stress for 5 years about my new Hisence 70" tv, Awesome

    I would recommend this to a friend