Customer Ratings & Reviews

The agents installed my full motion mount. They were on time and finished quickly. They even gave me advice about my outdoor area as well.

This is so worth it invest is the best thing with electronics

Great employee lots of help in store and online thabk you

It just one of those purchases you maybe don't need, but glad you have it when something goes wrong.

Geek squad has the best plans available anywhere for great warranty and repairs and /or replacement of damaged equipment. Their customer service is unsurpassed!

I actually got to use this service recently. I brought my TV in, it wasn’t working, they gave me a voucher worth the price I originally paid.

What I do not like about the warranty is that once you use it, you no longer have the warranty in effect. For example, I bought a 3 year warranty on a microwave. It died in 18 months. That's it! Warranty over. I paid for 3 years for the remaining 18 months was non transferable.

Hope I never have to use service, but decided to purchase with product.

The agent helped me guide me through my mount set up and our my WiFi on the tv best

Used this service to clean up my computer which was running slowly. After successful cleanup performance very much improved. Technicians very professional.

unable to use this service direct hits from a ball not covered

Based on my experience, I always purchase the Geek Squad protection plan on all of my electronics. I have been very pleased with my decission.

Lengthy time to get to someone but in-home service has been great.

I slways buy the extended protection warranty on my electronics and appliances because these days who knows if the manafacturers quality control Or products production is any good . Always good to Have.

The geek squad was very helpful and when getting a nice tv it is worth it

Great Product. Great Price. Thanks Best Buy. Best deals.

Love it. And they are good service and good products

After a couple of months it started showing white spotting around the bezel. It doesn’t impact while watching but whenever you turn on the tv you could see it clearly. Overall I would say I am happy with the purchase for the price.

I never buy a TV without this service. Its paid for itself many times ober everytime.

It's just like any other insurance product. It's worthless until you use it. We have had to use Geek Squad protection twice and it's paid for itself 10 times over. It's hassle free, it's simple, and 100% worth it.