Customer Ratings & Reviews

A protection plan is great if you're overly cautious and almost a must if you have children. Would highly recommend for purchases over $100, especially if they have a lot of moving parts.

Good quality products but technology breaks so good to have backup

I bough it because it includes damages by voltage and where I live the electricity isn’t steady

I definitely bought the geek squad 5 year protection

I would most definitely recommend this!! It’s great to have insurance

You should have it, especially you purchase OLED TV.

Absolutely worth the investment to protect your original purchase. Our television suddenly stopped working and was still covered under the extended warranty we purchased.

Good picture but a little glare. Difficult to manage wires into weatherproof compartment on the back of TV

Peace of mind in case something goes south with my new Samsung TV

I always purchase the the protection package. They stand behind the product they sell

Excellent quality picture. Perfect sound. Highly recommend this tv.

We have had and used Best Buy Geek Squad protection before, it is great. Also a good value for the price

So far so good but again you have to have patients with the geek squad, they will meet your need, but they take too long.

This set show a great picture. The audio quality straight out the set is good. Most HDTV you need a soundbar but not with this set. The only drawback is the system it runs on. Just another account I must keep up with.

Great Service!!! Definitely worth getting, team was very helpful

Geek squad service is the best. I've used them on a couple of occasions. The staff is very knowledgeable and helpful. Great service.!!!

The 32 Pioneer TV works great and has plenty of colors to see blended as one watches TV or a DVD player hooked simply into side of TV with cable.

Do it, you won’t regret it. Definitely has saved me monies and customer service is great.

Its a warranty i dont think they need a review on a warranty

Our tv's soind went on the fritz roght before my parents came in town. Nick helped us out over the phone to find a similar tv, but we couldnt confirm the availability of it in-store. I went in-person, scheduled a pickup delivery of the defective tv and picked up the replacement tv while I was there. Jason and Jennifer were awesome helping me out. Kim also called me to see how things went so far with the whole process. The return pickup was quick, but the credit took the longest...if you can help it, wait to have the Delivery team pickup the defective tv and replace your tv so you dont have to wait for any credit/refund. Based on your circumstances, you may not be able to go this route, but be prepared to wait a bit. Whenever I called the Support line to get an update, I was surprised that the information was slightly different each time.