Customer Ratings & Reviews

this service should come with every purchase just too bad we have to pay extra

Bought this with our new TV. I have not used it until now and hope that I never have to use. But good to have the geek squad backing me up if needed.

To me Geek Squad Protection is a must have. I want to know that if something goes wrong with my products that it will be fixed. I don't know much about computers so this purchase gives me peace of mind.

My tv had a black dot and geek squad replaced my television with a better version.

It's worth every penny and the agents are always cool.

I haven't have to used it yet, but I love the peace of mind of knowing that I've gotten extended protection and my TV is covered for all and any damages.

I put my own TV up it was super easy to do. The people in store was helpful getting what i needed

I had this service before and I would not buy a new TV without having this peace of mind! I feel protected and one time had to use it and got a new TV for $0! Highly recommend buying this service!

I have not ever needed to use this protection. In my opinion, I rather have peace of mind than wish I did and have to pay for repairs.

Love the Webroot, Ive had the service for over 5 years and havent had one problem thank you

Haven't had a problem so i Haven't had a chance to use

Best in buying any expensive item Always purchase the Geek Squad Protection. You will always have peace of mind instead of having to rebuy a item. Highly recommend

I bought this with hopes of never having to use it, but it gives me peace of mind knowing I'm prepared if something does go array. Well worth the money!

This plan is good for 5 years I found it affordable because in case of my tv gets damaged that plan would help cover the costs

Love the TV, picture and sound are excellent! Gaming is amazing! Service was phenomenal, they were able to help me quickly and resolved everything.

It just one of those purchases you maybe don't need, but glad you have it when something goes wrong.

Delivery only. Great people and service. Attentive yes sir

The geek squad coverage seems like the way to go as opposed to the standard manufacturers warranty. Simply for us because they will come out for repairs or you can take it to them instead of shipping to it out

Bought the extra 5 years of protection for a very reasonable price (less than one repair on a damaged TV). I specifically bought the TV from Best Buy because of their local Geek Squad protection. The extended warranty was significantly cheaper than any online site I researched.

Haven’t used this yet, however I’ve used the geek squad to install my refrigerator w/ ice maker and they were great & I always use them for any computer work—A+