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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30811 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 539 Showing 10,761-10,780 of 30,811 reviews
  • Rated 5 out of 5 stars

    Awesome customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tv broke and they replaced it immediately. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad delivered my tv promptly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never had a major problem. Geek squad are very professional and can work on any issue that you may have. Im thankful knowing they had my back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just purchased GeekSquad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this and have yet to use it. It makes me feel comfortable the GeekSquad is there if I need them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad does not disappoint

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad does not disappoint! Know that I have this protection for me new TV gives me peace of mind on my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect option and protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent option that why I buy at best buy. Bet thing ever.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase was easy, hope I never have need of it!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy takes care of their protection plan owner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although, not necessary for all my purchases, we typically purchase replacement plans on our big purchases. Best Buy has always made it easy to exchange a defective product, and that to me was worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    always there

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that the Geek squad is always there. They didn't install it my grandson an son in-law did. I wasn't aware they were to come here

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good because I have not needed yet Thank God but I have had it in the pass and it was good!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I need...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You need to ask this Squad Protection Because the employer does not offer to be an option to put in my electro domestic item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to talk to a person and their always helpful.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Value headphone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for the price if your looking for basic bluetooth headphones. Minor sound issues. But easy to look past.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great bargain for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great bargain for the price on he 5yr plan. I normally don't buy coverage but these new TV's don't last like they used to so worth the peace of mind to me for $8.00 per year

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that we have a protection still after the return date. I have had problems with TVs before after a year and unable to do anything about it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent crew!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great service. I used them a few years ago and they were fantastic!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top tier

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service is by far one of the best in its category. It gives little to no issues and ensures a great user experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad agents are the BEST!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is a must for computer people out there. So professional and patient. I will always use it and highly recommend it to my friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this protection plan because I’ve had issues with other items in the past that I regretted not getting it. Used it once and it was worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the protection. Out better yet sign up for the Geek squad Beta program or TTS whichever is available from your store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the protection. Out better yet sign up for the Geek squad Beta program or TTS whichever is available from your store.

    I would recommend this to a friend