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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30807 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 591 Showing 11,801-11,820 of 30,807 reviews
  • Rated 5 out of 5 stars

    Great service !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prompt and courteous service from all Best Buy employees

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought this to replace my old tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Luckily my Sony was still under 5 years warranty so when they could not repair it and I replaced it I bought the same 5 years protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    extended warranty.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a just incase thing with electronics nowadays. Was great price for the tv and warranty and was still less than the original price of the tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the cost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No hassle and terrific customer service. Thanks Alfonso

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad has great customer support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were help full when asking about a product having issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty Claim

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome. Worked like I was expecting. Great experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad crew came out and took the broken C1 and replaced it with the C2.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good warranty to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    How did the warranty to my OLED TV, hopefully I will never need to use it but gives me a peace of mind for this expensive purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents very professional. They mounted tv and attached all devices and took the time to explained everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD IS THE BEST

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having geek squad is the best because then I don't have to worry about new technology. They have to make sure it is working properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome GEEK SQUAD SERVICE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome in store service, awesome delivery service... Best quality at the best prices..... Would never shop elsewhere

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad on Standby!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I expect the service if and when needed will be excellent. Best Buy stands behind their products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After spending several thousand dollars for a TV it’s an ease of mind to have a warranty system to back it up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer Service helped fix the problem.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great savings on everything we buy, a little added protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection is the best. The team is professional and very experienced to answer all of your questions abd concerns

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keep renewing this protection...love all the new added features. Great program worth money, never know when you might need it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everybody needs a Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 year Geek Squad and they come out to YOU! Can’t go wrong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thankfully I have not had to use it. My goal would be to not have to but it's very comforting knowing that if I needed it, I could.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I will always recommend Best Buy's Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will always recommend Best Buy's Protection Plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good customer service fast installation no problems and no issues

    I would recommend this to a friend