Customer Ratings & Reviews

I've been a Geek Squad customer for two years now, and I can confidently say it's been a worthwhile investment. Their consistent and reliable technical support has made navigating the ever-changing tech landscape a breeze.

Friendly and helpful. Answered all my questions and did a perfect install.

Geek Squad service is the BEST I have never purchased before but after the great experience I will always purchase

Only warrenty that im aware of that covers the dreaded Burn-in on Oled televisions. After dealing with it on a prior tv without having the warrenty, i wont do it again! Peace of mind for the next 5 years!

They've been helpful whenever I had issues with my TV. Highly recommended.

OLED is the only way to watch tv. It’s like looking through a window instead of watching a panel. Sports it appears your on the field.

Purchased as an additional layer of insurance. I've had nothing but great service from Best Buy when I've had bad luck with products and needed to use this service for replacement in the past. Definitely worth every penny as manufactured products (especially those from China) are just not as durable as what we could have expected in the past.

I need to replace my all Samsung tv and I got this one love it ! I just installed the fire stick and that’s it movie days movie nights so happy with my purchase the only downside is that the real measure for the tv don’t add up is like 44 inches not 50’ but the box was for a 50’ inches tv so I don’t know what to think anyways :( good price and quality!

It's great to have coverage for the items you buy so if anything happens Geek Squad is there to help and make things right

Geek squad installed/hung my tv. Routed all the HDMI cables through the wall so it was super clean. Overall an excellent job. Still holds up

Love this TV such a great picture and easy to use . The color is incredible and watch Football is amazing

Highly recommend when purchasing a new tv. Added protection always a bonus!!

Very professional crew, I've been shopping for a TV for about couple of my month till I went to Best and immediately found the TV that I'm looking for with a great price and great installation services, and they are fast too

Getting the extra geek squad protection made a lot of sense for me. The TV I purchased was an “open box” from a Best Buy near me. Getting the extra protection was something I feel give me piece of mind.

Very happy to have this a part of the package, Makes me feel less at ease.

Purchased this as my Daughter's first tv. She (& me) loves it! Colors are vibrant & 4k! Fast scrolling, not laggy at all, nice & sleek on wall mount. Definitely recommend!

Had to add the 2 years protection so cheap for 2 years coverage

The best ever. Our old tv was starting to make weird noises and sometimes even have no volume. We called and they immediately helped with getting it replaced or just giving our money. We really liked how things were handled.

Geek squad has been a huge help. I sent in my computer to get checked out. They figured out the issue and called me right away. Best Buy had the piece needed, ordered it, got my computer fixed and have had no issues after that.

My television failed after a year and a half and the protection plan covered everything Great 100% with delivery of the unit to my house. No complaints at all. Great job Best Buy.