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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30816 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 849 Showing 16,961-16,980 of 30,816 reviews
  • Rated 5 out of 5 stars

    Nice to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we always usually get the protection place, Electronics are expensive these days so I like to think it pays to have this protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad agents excellent customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents have been extremely helpful whenever inhave needed them. Great customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad rules

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad is so knowledgeable and helpful the are great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Appreciate the protection plan Just in case something goes wrong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for peace of mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to pass up the geek squad protection plan with all it offers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 year coverage is a great buy for the price to keep you not having to worry about repairs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are very prompt when they come out and do things for you ,I love the geek squad team

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection at a great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comes in handy for those sudden mishaps or just when you just don't know what's wrong with your items. Always get geek squad protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad has the best coverage!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase geek squad protection for all of my products. I absolutely love the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got 5 years in home coverage on my 55" tv for $79. That's a great deal! No worries here.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is helpful for answering your questions and offering options.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth buying! We had it on our old tv.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When that tv broke 4 years later we got a credit for our new TV. Well worth buying! Very happy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ben 1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feel safe when I need and receive help that I need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to have someone come to service if needed, cause I mounter it &' high!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    For an emergency the geeks are here!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the geek squad, extended warranty because of what it covers and the reasonable price.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Waste of Money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 2 years of Geek Squad Protection for a Hisense TV. The tv had a manufacture warranty for 2 years. I started having issues with the TV as soon as it got outside of the warranty. Hisense said they couldn’t help so I called Best Buy to see about my Geek Squad Protection, the rep told me it ran concurrently with my manufacturer warranty from Hisense. So I’m not only out the money for a defective TV, I’m out $120 for GSP that didn’t start after my manufacturer’s warranty ended.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    They get it done fast!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents Set it all Up for me! And explained it step by step. Such patience! I was so happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent support staff, answered all my questions. Always will recommend the geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn`t use that yet but I trust bestbuy, the quality of the service is awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    school

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this has been so helpful had to use a couple of times

    I would recommend this to a friend