Customer Ratings & Reviews

I bought 2 years of Geek Squad Protection for a Hisense TV. The tv had a manufacture warranty for 2 years. I started having issues with the TV as soon as it got outside of the warranty. Hisense said they couldn’t help so I called Best Buy to see about my Geek Squad Protection, the rep told me it ran concurrently with my manufacturer warranty from Hisense. So I’m not only out the money for a defective TV, I’m out $120 for GSP that didn’t start after my manufacturer’s warranty ended.

Good product for protection of your product. Comes in handy if something goes wrong

I did not know much about the product. I had them explain its use.I haven’t had to use it but it’s a great piece of mind that I have it.

Good product to have if need haven't had to use them so far if do heard they are great

Definitely a must. Our last tv broke twice. Thanks to geek squad they fixed it twice.

The 2 year Greek Squad Protection is good to have for a piece mind know it can gets fix without cost

Geek squad has done a great job so far...ao I expect any service I need to be top notch.x

Considering I am not a geek, this works great when I need help with my electronics.

Always try to get this, replaced my kids computer no questions asked after a quick test and got me another one in time for Christmas

The agents handled everything with such care and consideration thank you guys so much.

I haven’t needed to use but puts you at ease knowing you’re covered if something does go wrong

I haven’t needed to use but it puts you at ease knowing if something goes wrong you’re covered

Best Buy will repair or replace this tv for 5 years if there is any problem. The best product insurance plan I have ever encountered.

Geek squad Plans are OK but kind of expensive and your refund will only be in Best Buy gift cards

When I tell you best buy’s Geek squad protection is better than the warranty regular companies give you believe it!!

They are always so helpful. I recommend whenever purchasing any product

Geek Squad protection plans are the industry’s best plans, 2nd to none.

Haven’t had to use the service yet but feels nice to know that we are covered.

Love the geek squad and piece of mind that if something goes wrong with my tv it’s covered.

As always, anytime I purchase something eligible for GSP I always include it. As soon as I don't, something goes wrong, and then I'm screwed.