Customer Ratings & Reviews

I love geek squad protection i like to know I'm covered if anything up under my protection plan is covered if something goes wrong

The price for this service contract was so reasonable we couldn't pass it up. We have not used it yet however we see a lot of people using Geek Squad's help so I'm figuring it must be good.

got the extra warranty for my printer. the kid prints everything, so if it breaks new one free:-) The extra warrant was very cheap, could not refuse it.

Great protection plan that everybody should have on anything that they buy.

Best customer service I ever had anywhere relating to my electronic needs. Thank you so much.

Depending on the cost, the extended warranties can be a life-saver. You have to weight the cost of the plan verses the cost of the product and the likelihood of failure...I almost always buy them.

I bought something when first open my account and I wasn’t asked if I wanted it or not.Now I make a habit of purchasing more warranties and if I forget,come back and buy more warranty.

Great insurance against defects. I wish I would have purchased this with my last Sony 4K Blu ray player that totally failed at 13 months.

If protection is what you want, protection is what you get from GEEK SQUAD.

Agents are always there to help with any issues or replacements. Really an excellent service. I always include this with my purchases at Best Buy.

Definitely a smart investment , cause you never know when something can break all of a sudden , so I definitely recommend that everyone should buy a warranty for their electronics , this is peace of mind .

The agents mounted my TV and connected all other products efficiently

Always good to have best buy has possibly best protection plans around

I always get a service plan on my major purchases. This one was for my 4K Blu-Ray player. I have one on my 4K TV as well. Always worth the price.

Best warranty ever! Costs a little extra at time of purchase...however, you have 4 years of protection through Geek Squad!

Bought just in case this 4K stops working for me within two years. Read many reviews and most complained they had issues with it within 2 years of purchase. It’s more of having a peace of mind.

I'm not always getting the protection plan. You have to weigh the practicality of your purchase, but in this case, it's a must. Always possible to break these things easily. Great choice!

Had issues with my Sony DVD player however The geek squad took care of the issues and I was able to replace it in a timely manner.

agent helped us find the right player for us after having our samsung stop.working correct. So we bought the LG and repurchased the geek squad protection again. Worth the extra money and great team..

Geek squad helped me pick out my remote And it is wonderful. I would recommend it to others.