Customer Ratings & Reviews

Replaced or repaired a Nintendo Switch, Samsung Tablet and TV with almost zero hassle. Show up to a Best Buy and someone who knows what they are doing gives your personal attention in clear English.

Awesome Plan! The plan is perfect and its what I really expected. The terms and conditions are reasonable. Best Buy’s order tracking and protection plans are extremely helpful, convenient and efficient.

We’re having a high end 4K Blu-ray player like to Sony 800M2 it’s a good idea to make sure that it’s covered was protection in case something goes wrong with the hardware or software Best Buy geek squad has you covered

BEST BUY is an excellent company selling high quality products at great prices and product excellent warranty packages on most of its products. BEST BUY looks after its customers using competent technical associates.

A fair price for a protection plan on a blu ray player that I am already using regularly!

I haven't had to use the service since the product hasn't had any issues but I sleep better knowing that it won't cost near as much to replace if I didn't have it.

Great protection plan that everybody should have on anything that they buy.

I connected it myself and had to add an Ethernet cable so my WiFi could access it the additional protection is great

The geek squad can help even from home, didnt realize that till I called nerding help,so cool!

So far I've had not to use the extended warranty on my player I do like the fact that the price was good and they do take care of everything on it if they can't fix it they replace it or give me a store credit

I don't usually purchase any service contracts, but have had do so for some items from BB. For the few times I have had to use them, I have been very happy with their service. Selective purchase, but happy with results.

I purchase the majority of all my electronic, appliances from Best Buy. The geek squad service warranty plans are priceless. They are worth the hassle free and replacement

Awesome. Had a few questions in setting up and was able to get a 30 minute class instore. Agent was very patient and knowledeable. Learned a lot and all my questions answered one on one and in person.

Best customer service I ever had anywhere relating to my electronic needs. Thank you so much.

If protection is what you want, protection is what you get from GEEK SQUAD.

Love the Geek Squad!!! The protection plan is well worth the money, we just took in a computer that we inherited and they did an excellent job of wiping it clean and getting it re-set. All at no cost to me.

I got the warranty to give me the peace mind that if anything happens I can get repaired or replaced. This not a saves money but time

I love geek squad protection i like to know I'm covered if anything up under my protection plan is covered if something goes wrong

The agents mounted my TV and connected all other products efficiently

Always good to have best buy has possibly best protection plans around