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Customer reviews

Rating 4.5 out of 5 stars with 37 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

89%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-37 of 37 reviews
  • Rated 5 out of 5 stars

    Protection for our product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a peace of mind having protection so if it breaks it can be replacdd

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. I would purchase it again. Great purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it. Hopefully wont have to use it. I feel confident with the purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality I would definitely recommend this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality I would definitely recommend this to a friend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended warranty

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use this yet. But glad to have it when I might need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    When you need it, it's easy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use for this component, but when I have its easy!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PURCHASED just in case i need it.in case an accident happens

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Plans protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best protection plans in town. Enjoy buying in best buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s best to always have protection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s always good to protect your purchase. To be on the safe side.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Did not have to use this geek squad protection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not have to use this item for my purchase this time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    a must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a great idea, anything goes wrong, they fix it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No worries!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having this. Makes me not worry about a thing!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was disappointed that my sound bad broke and their only solution was to send out for 6-8 weeks! That’s unacceptable. The guy themselves are nice but this service is not what was pitched to me and will not buy again

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Warrenty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully I’ll never have to use this service but if I do I hope it will be worth it

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Don’t buy it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad for sound , but really hard to install and after a year issues with the system and nobody help me in Best Buy to get this works again

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    What?? I never purchased Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never purchased this Geek Squad Protection! I purchased a Wacom Stylus pen on this day and if I was charged anything additional without my knowledge then someone has a lot explaining to do! If an employee was trying to reach a quota at my expense I will be seeking legal accountability.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Car alarm sound comes out of it!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This soundbar is the worst piece of equipment. First, it tends to lose the connection between the soundbar and the subwoofer/satellite speakers. Second and the most annoying, out of nowhere, a loud noise, resembling a car alarm, blares from it. This even happens when the unit is not even on! I searched online and found several boards with people complaining about the same issue. i tried contacting customer support, but they just tell you to unplug it, hold this button down and then if the does not work, reset to factory settings. Still, I get this awful siren sound blaring from it.

    No, I would not recommend this to a friend