Customer Ratings & Reviews

I think it will be okay if my product breaks. They’ve got me covered

Geek Squad is a great service from Best Buy, and highly recommend.

I appreciate how great the Geek Squad is at fixing any of my technology issues that come up. They ask the necessary questions but don't berate the customer as if to get out of fixing the problem. Big thanks to the team and I always get for all my tech!

Very attentive and well spoke of,performed very wel

My wife was very glad that she no longer needs to rely on me to help her with printing issues and as to why the "internet is slow" or if there is a PC related problem. She calls this the "dial the hubby" service and someone more pleasant than me actually takes time and care to help her out to her satisfaction... :) (don't read into this or let your imagination run wild). This is good safe fun support ...

Always get the protection on stuff, saves a lot in the end!

Haven't had to use it yet - doing this review just to get entered into the gift card drawing

have not used it yet but it seems like a good idea to protect your devices.

Only reason I'm giving a 4 star is because it stopped working maybe a year after and I couldn't replace it or get it fixed so I was able to get a refund. Otherwise I loved it!

The team set up 3 wall mounted TV’s and sound systems, one refrigerator and a washer and dryer. They did a fantastic job, were very friendly and professional. They care about customer service. I would highly recommend.

Don’t buy anything from Best Buy Without geek squad. It keeps your product safe for 2 to 3 years and Best Buy gives you great service when it is covered under warranty.

Have not had to use this Geek Squad Protection yet. The value was good and hard not to get. Would recommend to others for sure protection of purchased items. Having it for years is great.

Had an bad experience with a Insignia refrigerator. Having this came in handy. Replaced everything in the fridge and freezer up to a certain amount and the unit was replaced too. Highly recommend purchasing a plan like this. You never know when you might need it.

I am working with the Geek Squad to have my ice maker repaired. They have been very helpful.

The salesman was very kind, he helped me with my purchase, delivery was on time I'll shop at Best Buy anytime

great costumer service on time and ni body gives the best support for electronics especially best buy member since 2011 whit my appliances thats a trust extended warranty in any stuff i get in the store fast service

Love having peace of my mind to protect my product

Great.. geek squad great for my fridge…………………………..

Typically Geek Squad coverage for the new nugget ice maker we purchased. Worth it for a machine like that

Professionals, good customer service. Would recommend to other people