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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 1621 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 1,621 reviews
  • Rated 5 out of 5 stars

    OnlyAcallAway

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Versatile coverage with peace of m d repair at no cost or out of pocket. Just call and set up your appointment. One call! That’s all!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ice machine replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast service and very polite! I will go back and use this geek squad in grand forks nd

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Customer Service Ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team set up 3 wall mounted TV’s and sound systems, one refrigerator and a washer and dryer. They did a fantastic job, were very friendly and professional. They care about customer service. I would highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased for a refurbished vacuum, have not used it. But great value

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection plan is a life saver , my ice maker went out and was able to get a new one . Only flaw is they model I had the plan for wasn’t being sold anymore so I had to pay the difference to get a new one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great option!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I appreciate how great the Geek Squad is at fixing any of my technology issues that come up. They ask the necessary questions but don't berate the customer as if to get out of fixing the problem. Big thanks to the team and I always get for all my tech!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick Fix, Right Fix with Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad from BEST BUY is the reason and the only reason for my electronics to receive a Top Notch Rating and Standing Ovation upon completion of their service call. A job well done. Electronics was Up and Running. No short cuts, only the right technical cuts was noted. and applied. Thanks for a job well done !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best protection for any electronic devices, fridges , phones etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Prompt and quality service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best on the counter top ice maker with great crunchy ice. Customer Service is 2nd to no one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best over all

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great costumer service on time and ni body gives the best support for electronics especially best buy member since 2011 whit my appliances thats a trust extended warranty in any stuff i get in the store fast service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection! Don't purchase without it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first experience with Geek Squad Protection was my laptop that was purchased second hand. They went thru it thoroughly, installed parts and reloaded my operating system. All for FREE!!!! Then when one of our TV's went out, they were very efficient in getting it warrantied out and a replacement purchased with a credit from the bad TV. I won't purchase any electronic or appliance or anything else without it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You never know.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve purchased geek squad warranty’s on all my appliances. The cost is fare considering how much it would cost to replace.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    uneven door, not sitting level no way to fix

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the looks of this refrigerator . Bought it this morning. The door is not level and no way to fix that. If you look at the distance of the door from top of frig it is not level. Which looks bad and also good stop a good seal if it is not right. May not be a big deal but for almost 600.00 it should be right. When we put it up to the counter it creates an uneven space between wall of cabinet and frig, noticeable there too. Will take back, getting another brand In larger refrigerators you can adjust the door. It appears we can't.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Quad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never buy your electronics with buying one of these.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice. Good to have when needed then to not need it at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need protection geek squad is the way to go they never disappoint

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service! I was totally impressed with the support!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding value for the money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My second purchase of these extended service protection plans. My first one worked out so well that I now buy these on all my valued purchases. Plan does exactly what they state it will do, no hassles!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just in case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to have peace of mind just in case issues arise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ease of mind!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It just makes sense to purchase this with whatever item you're getting. More than likely it's expensive enough for you to want to make sure it's safely taken care of, so why not spend a little extra to make it last longer!

    I would recommend this to a friend