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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 1621 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 1,621 reviews
  • Rated 5 out of 5 stars

    Its like "Rent a hubby" for the wife

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife was very glad that she no longer needs to rely on me to help her with printing issues and as to why the "internet is slow" or if there is a PC related problem. She calls this the "dial the hubby" service and someone more pleasant than me actually takes time and care to help her out to her satisfaction... :) (don't read into this or let your imagination run wild). This is good safe fun support ...

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Ravi. Thanks for your kind comments! We pride ourselves in our customer service and our ability to solve our clients' problems and we look forward to helping you again. If you have any other questions or any comments, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Geek Squad Warranty is worth every penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad protection was an absolute hit. I had purchased an ice maker that quit working after 18 months. They refunded the purchase price without any issues. Definitely worth buying the warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance with no hassel

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having Geek Squad on my side for more expensive purchases. Always easy and staff at mechanicsburg are amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cheap insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not used this service yet, however it was easy to get and has a good price point.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy and worth having. Especially on purchases over $100.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad very helpful.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I believe it is always a good thing to have a warranty on items of which you have no control over because if something happens you always have that back up handy. Geek square is always their to help out with needed wuestion and or setup in need be.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks for the protection. Worth buying for something

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very timely manner very helpful and time saving

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad is awesome very helpful and well worth the money. I like the fact that the total tech covers your screen protectors for your phone and amazingly you can upgrade for only the difference of

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far, so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A lot of people say an extended warranty is a waster of money, but I only purchase them on certain higher-dollar items. I've had no issues thus far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mini Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great small fridge. We use it for camping however recently we have used it when our fridge went out in our home. I would buy it again however now our family is bigger and we now need one with an icebox.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Profesional geek squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the warranty and I know I will get the service done by profesionales if I need it! Thank you! Excellent customer service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Work great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best choice in you have a Hang out basement helps keep your beers cold n colds fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Must Have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great idea to protect your purchase! Must get for all electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad warranties are worth the price you pay. They service is always great and timely. When my computer was giving me issues, they were able to get me in either that day or the next day to help fix it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Must Have for Non-Tech-Savvy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad always to the rescue when I need it most. Definitely worth the money & effort.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gooddddddddddddddddddddddddddddddddddddddddddddddd

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get geek squad service with almost everything I purchase at Best Buy. I never ran into a problem with them not covering any of my items. I would recommend this service with everything you purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get an extended warranty!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extended warranties for expensive appliances are an absolute must. Highly recommended. They pay for themselves.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven’t used it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t used it yet. Nothing has broken yet. Let’s hope BB sticks to their end of the bargain. In the past they have followed through. We’ll see.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven’t used it yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t used it yet. Nothing has broken yet. Let’s hope BB sticks to their end of the bargain. In the past they have followed through. We’ll see.

    I would recommend this to a friend