Customer Ratings & Reviews

In 2012 I puchased a very expensive product with this service plan. The product worked great except for the in-product ice-maker constantly froze up, stopped working. BB service repaired and replaced parts to make it run correctly at no cost to me. It was worth every penny.

Great little machine and instant ice. It’s perfect for my needs.

Honestly have never had to use it, because the products have always been top notch, but glad its there if i did need it.

I love this appliances i purchase from best buy. I would recommend these products.

Makes great chewy ice, easy to fill water reservoir.

How long will your purchase last you? Most purchases come with a 90 day standard warranty from the manufacturer. This is the best option for ensuring that you purchase takes you beyond the manufactures short term warranty.

I can’t imagine my life with out Best Buy and the Geek Squad! I have met some of the most intelligent and helpful people in this department. They came out to perform a site evaluation on my sound system. I know most of the by name. I don’t know if that is good for them, however, it certainly is GREAT for me!

My goto product throughout the day. Makes ice quickly and has a choice of 2 sizes. This is my second one. Mine broke today and I ordered a new one.

Geek squad through BB is the greatest warranty service you could hope for. They're always willing to help, the are usually very knowledgeable on your situation or know someone who is. And if all does go sideway, they'll replace it. What more do you want.

I purchased this at the time I purchased a mini refrigerator for my daughter's dorm room. I will probably never have to use it, but wanted the protection as it will be used in the dorm. Better safe than sorry!

Always get the service plan the way appliances are designed these days

Pretty good highly recommend, fast and really nice to my dogs

I bought this refrigerator for the bedroom because my wife loves midnight snacks, but hates getting up to go get it. She absolutely loves it!

Seriously what do you need more than protection. Not the you know physical type but you know emotional. Being protected from the heart ache of not being able to replace your expensive stuff.

They work with you by fixing it if they can’t they will help you get a best one. Worth to get your protection plan

This actually came in handy for my last counter top I’ve machine that stopped working in me. I brought the machine in and it was replaced no problems

Why wouldn’t you want this protection, something breaks it will cost you nothing out of pocket. I get this with everything I buy.

Great to know we have this if needed & always love the help from geek squad!

We bought this for one of the appliances. In the past, we had a fridge that was having a lot of cosmetic issues and having the protection gave us piece of mind knowing it would be taken care of. Especially with dishwashers, free replacements if the appliance is not fixable or keeps breaking.

Always there if we have questions or need help super easy to get in touch with they quickly sent us a new refrigerator when ours came dented beyond use for us anyway.