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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 1653 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 1,653 reviews
  • Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought my ice machine in 2022, as of 2024 I am very satisfied with the quality. Still works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased again after using the original Geek squad protection. Nice to have on those expensive items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seriously what do you need more than protection. Not the you know physical type but you know emotional. Being protected from the heart ache of not being able to replace your expensive stuff.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again.

  • Rated 5 out of 5 stars

    BE SAFE, NOT SORRY!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gives you the peace of mind needed when making a large purchase on something that could break so easily! Definitely recommend just in case something happens! It’s better to be safe than sorry!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend Geek Squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this for one of the appliances. In the past, we had a fridge that was having a lot of cosmetic issues and having the protection gave us piece of mind knowing it would be taken care of. Especially with dishwashers, free replacements if the appliance is not fixable or keeps breaking.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hoping to never have to use this warranty but if I do it was a good value for fixing and replacements.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have done a wonderful job and I’ve always been very helpful. They are professional and do excellent work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance with no hassel

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having Geek Squad on my side for more expensive purchases. Always easy and staff at mechanicsburg are amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service from the geek squad. Enjoyed the product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Profesional geek squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the warranty and I know I will get the service done by profesionales if I need it! Thank you! Excellent customer service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome service ! Very reliable and great! Amazing !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven’t used it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t used it yet. Nothing has broken yet. Let’s hope BB sticks to their end of the bargain. In the past they have followed through. We’ll see.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven’t used it yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t used it yet. Nothing has broken yet. Let’s hope BB sticks to their end of the bargain. In the past they have followed through. We’ll see.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top knotch service...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad through BB is the greatest warranty service you could hope for. They're always willing to help, the are usually very knowledgeable on your situation or know someone who is. And if all does go sideway, they'll replace it. What more do you want.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For certain items, no matter where you buy it and what brand it is, having piece of mind in a protection plan is invaluable. We haven't needed to use it, but if we do, great, if not, then we went at least four years of not worrying about our large appliance purchase. Thanks Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased for a refurbished vacuum, have not used it. But great value

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy warranty better than other retailers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Ice machine maker recommend warranty I bought 3 years ago broke down on me got it replaced if I didn’t have it I would have to buy it again at

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Icey

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it i love it it was exactly what I was looking for

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked! Very good! Os good quality, it freezes very well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like having the protection on my products it means I don’t have to worry if it stops working or if I have a problem. I have always had good results with the protection plan.

    I would recommend this to a friend