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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 1653 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 1,653 reviews
  • Rated 5 out of 5 stars

    Security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use yet, but love the sense of security knowing I can.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Learned a longtime ago. Never buy something if you can't buy the Geek Squad warranty. But insurance for any purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s always the way to go! Especially on bigger purchase , this is always the way to go

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind for large purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted to make sure I had protection for a large purchase/investment. Appliances can be expensive to repair. Would not buy this for any item less than 500. Not worth it in my opinion

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value for your family

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great pice of mind to have. When something goes wrong you know that the geeks have you covered it’s an inexpensive way to make sure nothing goes wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had to use yet, but hopefully they’ll follow the terms of the warranty contract.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a good deal for me. I definitely got treated better after people knew I purchased this. I always get good treatment but when you tell them you have this, they try even harder

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy has the best warranties available in my opinion. IT's worth it to me to have that back up on certain devices just in case something were to go wrong.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Good service

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Great services and everything is always done smooth

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ily Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GSP a must on everything. GSP will make you aa repeat customer cuz its the best. No stress easy exchanges or service. HMU when another retailor makes warranty this good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent customer services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We visited the store twice and in both opportunities the sales rep at the appliances department We’re awesome Hector and Jonathan they are great and helpful!! Ask for them !!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Squad will be there to help.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anything can happen within 2 years. It's nice to know the Geek Squad will be there to help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the protection plan with your purchase. I hope I don’t need it in the long run but they will repair or replace your product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wrap it up and make sure you have the protection you need. Good service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Added Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased additional warranty on several devices for the added relief of not having to worry about on of them failing and having to purchase it again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for price and services provided for peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first time I buy a protection plan. I hope not too use it but I’m happy I have it !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent came to our home and expained the problem with our H P lazer printer and fixed it quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ice Maker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my ice maker and was happy how Best Buy helped me resolve my problem with the product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought for an ice maker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this protection for an ice maker. So far I haven't had to use the service, but all of my experiences with Best Buy staff have been *****.

    I would recommend this to a friend