Customer Ratings & Reviews

I have never had an issue with returning a troubled item to Best Buy. If they wouldn't let me get a new item, they always gave me a gift card for the original price. I will keep on purchasing these protection plans on the items that matter and get used the most by myself.

Great to know that I have a warranty on my awesome new mini fridge. It gives me peace of mind to know if something goes awry I can get it fixed or replaced.

We always like to have extend we warranties on appliances, no matter how big or small. Best Buy always makes that easy!

I’m really glad that I purchased the warranty on this product as one of the drawers has already been replaced as the plastic that it is made of is cheap.

I have not had to utilize this yet & hopefully I won't but the customer service I received purchasing this service contract after my purchase was top notch!

Had bought service with microwave purchase. A couple of months later microwave failed, and since i had the service with receipt they just replaced it.

[Employee of bestbuy] Love it! 10/10 amazing product! will definitely buy again

It broke in one and a half years, got replaced no fuss

Online or in-store, this place is great in every aspect. No matter if my purchase is large or small, it has always been an absolutely pleasurable experience. Keep up the good work, Best Buy!

Haven’t had a chance to use this service yet, but geek squad is reliable!

We moved into our new home Geek Squad came out and helped us with appliance selection we made better selections based on their suggestions

Havent had to use the warranty, but have it if the need arises.

We always get warranties with all our major purchases and we love the fact if it can’t be repaired it will be replaced.

it stopped working they replaced it no questions asked

Best price on extended warranty. Very easy process of you ever have to use it. Buy the one year membership and you get further discounts on installation, etc

Geek squad is the best for any electronics repair!!!!

the best warranty you can buy for your purchases keeps you enjoying it for a longer time if it's broke they will fix it or replace it

It is nice to have the peace of mind that no matter what might go wrong with our device, technicians will come to our home and repair or replace it.

It’s the preface size fridge for my office and I love how old it gets

Geek Squad Tech Team Members are extremely Knowledgeable and Helpful. They work as hard and fast as possible to resolve the problems that you are experiencing.