Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 1644 reviews
(1,644 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Ease of Use4.4
Rating 4.4 out of 5 stars
to a friend
Rated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I will always buy the extra service by geek squad on any appliances
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great coverage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I use the protection plan with everything I purchase from Best Buy
This review is from 4-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this service. They are great and very easy to contact
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 1 out of 5 stars
DON'T BUY THIS OR THE PROTECTION PLAN
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this unit 1 year 4 months ago, and included a 2 year protection plan. The refrigerator ran fine until a few days ago when it just died. The compresssor failed. I called Best Buy to discuss using the protection plan to replace it. They wanted me to take the refrigerator to the store. Like, what? Because of the size of the unit, they didnt want to send a technician, which I get, but Im not hauling it out of my 2nd floor apartment across a parking lot to my car to get it to a store after having knee surgery. BB doesn't have good customer service anymore. Every person I spoke to to try to resolve this was a foreign female. Don't bother getting the protection plan and if you need the unit to last more than a year, don't buy this one.
This review is from 2-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 5 out of 5 stars
Must have
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a must have to get the Best Buy warranty. Helps all the time
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Insurance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Alway a good idea to buy a little extra insurance. Not that expensive.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Nice insurance policy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Reasonable replacement guarantee in the event the unit fails.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Changed out my broken screen saver fast
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I cracked my Zagg screen protector & they changed it out really fast without any questions.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
A
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I get all my stuff at Best Buy . Orange locations are better tho
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great to have recommend! The installment was quick and easy
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Thank you
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I did not use this yet but I will know it is there when I need it,,,,,,,,, Thx
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Happy that i got tge warranty with geek squad. i recimmend
This review is from 4-Year Standard Geek Squad Protection
I would recommend this to a friendRated 1 out of 5 stars
Bait and Switch
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Back is not flat black as pictured in 3D view. It is old school hole at the bottom with compressor showing.
This review is from 2-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 4 out of 5 stars
Good Protection For Tech
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad protection always good for appliance purchases.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Necessary for college life
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Smart decision by my parents to get insurance in my fridge!!!
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is nice to have the extra piece of mind with this warranty.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good protection plan. Always good to have and always helpful.
This review is from 4-Year Standard Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Just in case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We got this just in case. Hope we don’t need it, but you never know.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy has never done me wrong with there warranty plans.
This review is from 4-Year Standard Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Mini fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hopefully they fix it if it breaks, cost extra for it though
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friend
