Customer Ratings & Reviews

Best refrigerator I ever purchased for my office! It keeps everything frozen in the freezer and fits a lot of stuff. I generally use the freezer part for popsicles or ice cream. The refrigerator has a shelf for sodas or juice boxes which is great for the kids. I use mine in The office so it fits a ton of food and snacks. Keeps everything cold. I love the storage spaces too! Perfect for me!

The Geek Squad team was professional, knowledgeable, and efficient. They explained everything clearly and fixed my issue faster than expected. Very smooth experience overall.

Geek squad it’s nice to have, but I haven’t had much chance to use them. I suppose if it was more technical, they would be a better help but I’ve haven’t had them help me with any issues cause I haven’t had any issues.

The Opal worked well for two years and then died. Fortunately, before I bought it I had read reviews and learned that it was prone to failure so I got the four-year warranty. It broke down two years and two months after we got it. We cleaned it regularly, use the additional filter, and only ran it with distilled water. It definitely requires a lot of TLC, but it's worth it while it's working. We do love ours, but make sure to buy the four-year warranty and remember to do all the recommended maintenance. Geek Squad refunded our money and we just purchased another Opal 2.0.

I bought this ice maker 2 years ago and it is still in perfect condition. I recently upgraded and got a different ice machine worth over $600 and it didn’t hold up for more than 4 months. But this ice machine gives me no problems and is not my “ol reliable”!!!

I can't speak highly enough about the 2-Year Standard Geek Squad Protection from Best Buy. It's the additional insurance that provides peace of mind with every purchase. Knowing that my products are covered for an extended period brings a sense of security. The Geek Squad team has consistently demonstrated professionalism and expertise in handling any issues or concerns. The ease of the claims process and the prompt assistance from Geek Squad make it a valuable investment. It's more than just protection; it's a commitment to customer satisfaction. I highly recommend opting for the Geek Squad Protection with every purchase from Best Buy. It's a reliable safety net that enhances the overall shopping experience.

Was having some issues with a Dell Laptop, running slower and slower no matter what updates I did, driver updates I installed. Went to Best Buy to see the Geek Squad. Decided to purchase a 2 year protection plan. Wasn't exceptionally expensive but in the long run extremely cost effective because it covers ALL the electronic devices in my home including desk top laptop tablets. Since the purchase of the plan I've had 5 other laptops in for various reasons including Windows 11 problems, hard drive problems. Had I not purchased the plan, with the money if would have cost me for each individual computer, I could have purchased a two-week cruise to Europe up the Danube for myself and my wife. Would encourage anyone to consider purchasing Protection if you have multiple electronic devices such as desktops, laptops, tablets, TV, anything electronic. With the plan any purchased installation, such as a SSD HD, if free, you just pay for the part. Well worth the investment.

Protection plan for the win baby!!!!!!!!!!!!!!!!!!

Love the Geek Squad 2-Yr Protection plan. I always get one with every major purchase.

I bought the warranty and was skeptical it was worth the money, but I was mistaken. I had an issue with my appliance after almost two years and I got an exchange with no headaches.

Great protection plan! Best Buy has the best protection plan usually gets you in store credit or they get fixed.

The iPad is a game-changer! Its stunning display, lightning-fast performance, and seamless integration with Apple’s ecosystem make it a joy to use. Whether for work, creativity, or entertainment, it excels in every way. The battery life is impressive, and the intuitive design keeps things effortless. Truly a must-have device!

My nugget ice maker failed on me after a little more than 2 years. They had to send it off to a remote service center, and told me it would take 4-5 weeks and I was sad, but then 1 week later they told me that it was unrepairable and basically offered a store credit refund so I could get a new one (or something else). The only catch was that I bought the unit on a good sale, and it was now on not quite as good of a sale so I had to pay a little more beyond the store credit, but the Geek Squad protection plan is still worth it because the process is just so much easier than other retailers who outsource it.

Given that even expensive appliances are basically disposable now, we have gotten into the habit of always buying the add-on service warranty and Best-Buy's has not disappointed. We've had calls within the first year of owning our new fridge and they were handled promptly - even in this usually difficult to service location. We appreciate knowing that when our appliance breaks down - and it will! - we don't immediately have to go out and buy a new one.

Haven’t used them yet for this machine but did use this in a prior order. Replaced my camera because they didn’t have same one. Worth every penny

Geek Squad Protection is Great. I have used before and everything went Great.

Great warranty!! Can’t go wrong with this warranty for any product purchased

This Insignia (best buy brand) "Can Cooler" replaced an older Mini-Fridge that was being used for the same purpose, but much less efficient due to the shape and design of it. The Can Cooler can still be multi-purposed to chill things besides cans by simply adjusting the shelf heights. Overall it works very nice, it's stylish, but it has some quirks: 1) The LED Light is either ON or OFF. You can't set it to turn on only when it opens (like a normal refrigerator).. If it's ON, it's always on, if it's off, it's always off. This is an issue because of the glass front which makes it act as a nightlight if you turn the light on.. or makes it impossible to see what you're taking out in the dark if it's off. 2) There's no way this holds 115 cans. Maybe if you're counting 8 Oz. slim red bull style cans, but not normal 12 Oz. cans. It holds about 20 cans per shelf (minus the bottom shelf, which holds about half of that). 3) Anything other than a normal can height will be hard to accommodate. The very bottom shelf can hold larger cans (16 oz/energy drink size), but any types of water bottles or glass bottles will probably need to be stacked like a pyramid instead of standing up straight.

The agents are professional and usual solve our issues timely. Will purchase most definitely for big ticket items. Great peace of mind

Got the protection plan for a mini fridge I bought. The fridge kept freezing everything even on the warmest setting so I took it into Best Buy and they gave me a new one and it was on sale even more so I got a $5 gift card as well! Great service!!