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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 1649 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-600 of 1,649 reviews
  • Rated 5 out of 5 stars

    Extremely Helpful, Professional & Courteous

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to utilize this yet & hopefully I won't but the customer service I received purchasing this service contract after my purchase was top notch!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helps get a new one quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is excellent helps with product replacement or repairs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the money. Protect your investment. Manufacture warranty is too short.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth The Extra Money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased an extended warranty and forgot I had. My product went out and the store told me to just bring it back for a new one. Once they pulled my account to verify, I was good to go. Thanks Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was great when we got our washer and dryer and the washer didn’t work. Returned it with no hassle

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad has more services than you may know!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We moved into our new home Geek Squad came out and helped us with appliance selection we made better selections based on their suggestions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got to get it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have the protection plan i have had it throufh them before must have

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nugget ice maker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Ice but before the one year mark this thing breaks. Have bought 2. Not worth the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best protection plan ever. I buy with all of my new items, if its available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good people doing good work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best customer service, very polite, easy to work with

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best Buy warranty's are overall good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never had an issue with returning a troubled item to Best Buy. If they wouldn't let me get a new item, they always gave me a gift card for the original price. I will keep on purchasing these protection plans on the items that matter and get used the most by myself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always reccommend buying because you never know when you’ll need it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad fixed my laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the best warranty you can buy for your purchases keeps you enjoying it for a longer time if it's broke they will fix it or replace it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great dishwasher

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works wonderfully cleans every dish to a sparkling clean would definitely

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must get protection plan, it is worth it. Best Buy !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s covered. Everything. For four years

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is nice to have the peace of mind that no matter what might go wrong with our device, technicians will come to our home and repair or replace it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase protection plan !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection plan for the price, options available and easy to place a claim.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2-Year Standard Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2-Year Standard Geek Squad Protection. Always purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can’t beat the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best price on extended warranty. Very easy process of you ever have to use it. Buy the one year membership and you get further discounts on installation, etc

    I would recommend this to a friend