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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 1649 reviews

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  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

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    Rating 4.4 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 83 Showing 1,641-1,649 of 1,649 reviews
  • Rated 1 out of 5 stars

    do NOT buy.....racks are complete trash

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Piece of junk, do not buy. It looks nice enough, but the function is poor. The dual zones do not hold bottles at different temps. The worst part is the racks. They are to close together to hold most california Pinot Noirs, and even worse the design of the racks requires you to lift the back of the rack to slide it out.....which is nearly impossible to do if the racks are loaded. The racks are not on coasters/wheels at all. They are flimsy popsicle stick feeling racks that just sit on little plastic ledges. Also, because i set it up 17 days after purchase I can't return this hunk of junk. Best Buy apparently only gives you 15 days to make a return. Anyone want it for 50% off? There are much better options at Lowe's for the same price.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Buy a bigger size

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too small , pictures were deceiving They want me t

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Warranty Warranty Warranty

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you buy this MAKE SUREyou get the warranty! I have taken it back 3 times because it stopped working. The third time i got ny money back thanks to the warranty.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT BUY! It quit right after warranty expired.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first one didn't work at all. It made the most horrid noise and it had nothing to do with leveling. It was returned. WEEKS later, we finally had the second one delivered. It worked for 1 year and 3 weeks and then JUST QUIT. I contacted Insignia support and they wouldn't honor the warranty because it was 3 WEEKS over! And, ya, I'm not even sure I received the second one by then, but the receipt was the receipt and they refused to help me!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t do it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge lasted about 14 months. It will no longer cool. There is no fix or help to be found through the company. It’s mind boggling that a company can get away with selling garbage at this price point. I wish I had read more of the reviews, as I’m not the first person who has fallen victim to this issue. Unless you like to gamble with hundreds of dollars, I’d steer clear.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I'm sure it was nice new!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm sure it was nice new! I received item that they had already cut the box open around the bottom and the feet on the front did NOT match. Not the same height, so the cooler rocked back and forth, terribly because the feet weren't the same. NOT level. Definitely, not a Brand New item that I paid for!!

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for taking time out of your day to connect with us about this. We would love to talk over what happened and any next steps that might be available to you. Please give us a call at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 1 out of 5 stars

    Nice looking will stop working after a year of use

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge for the esthetics but it stopped working after 1 year. Had someone take a look at it and the problem is from inside the wiring (copper wire) now I will need to buy a brand new fridge.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad product, Even worse company

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't buy this piece of junk. Stopped cooling after 1 year. Noticed the temperature was 80 degrees. Warranty is for 1 year. Just noticed that I bought the thing just over a year ago. Perfect. Garbage product from a garbage company.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not energy efficient. Runs all the time because th

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not energy efficient. Runs all the time because the ice melts and refreezes.

    No, I would not recommend this to a friend