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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 1648 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 1,648 reviews
  • Rated 5 out of 5 stars

    Do it !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t go wrong with Best Buy protection plans, they give you the peace of mind you need when spending a lot of money on tech.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection is the best. The service is very easy and the staff are very professional and knowledgeable. I wouldn’t by anything without getting the max geek squad warranty. This is also very affordable. This is a win win and a no brainer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection is always good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    have not used it yet but it seems like a good idea to protect your devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AWESOME PLAN!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buying the Greek square protection plan is a life saver and for me I feel as though you never know when you will need service on anything that you are paying for that you expect to keep for at least a lifetime.. I know because the item that I purchased needed service and without the 2-year standard Greek square protection plan I would have needed to buy-replace my item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection plan is a life saver , my ice maker went out and was able to get a new one . Only flaw is they model I had the plan for wasn’t being sold anymore so I had to pay the difference to get a new one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having peace of my mind to protect my product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan for Mini Beverage Cooler

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this plan to protect my $275 beverage cooler. I just bought the fridge and plan, so I haven't used it yet. However. it's nice to be worried free if something goes wrong after the 1 year manufacturing warranty. I wish it covers accidental damages but it does not.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only reason I'm giving a 4 star is because it stopped working maybe a year after and I couldn't replace it or get it fixed so I was able to get a refund. Otherwise I loved it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great option!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I appreciate how great the Geek Squad is at fixing any of my technology issues that come up. They ask the necessary questions but don't berate the customer as if to get out of fixing the problem. Big thanks to the team and I always get for all my tech!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ice maker repair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am working with the Geek Squad to have my ice maker repaired. They have been very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great.. geek squad great for my fridge…………………………..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t buy anything from Best Buy Without geek squad. It keeps your product safe for 2 to 3 years and Best Buy gives you great service when it is covered under warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GE Ice Maker is perfect!! Best Buy is Great!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome Warranty!! Thank you Best Buy!! We love you!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exciting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The salesman was very kind, he helped me with my purchase, delivery was on time I'll shop at Best Buy anytime

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its like "Rent a hubby" for the wife

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife was very glad that she no longer needs to rely on me to help her with printing issues and as to why the "internet is slow" or if there is a PC related problem. She calls this the "dial the hubby" service and someone more pleasant than me actually takes time and care to help her out to her satisfaction... :) (don't read into this or let your imagination run wild). This is good safe fun support ...

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Ravi. Thanks for your kind comments! We pride ourselves in our customer service and our ability to solve our clients' problems and we look forward to helping you again. If you have any other questions or any comments, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Good customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professionals, good customer service. Would recommend to other people

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Customer Service Ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team set up 3 wall mounted TV’s and sound systems, one refrigerator and a washer and dryer. They did a fantastic job, were very friendly and professional. They care about customer service. I would highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use this Geek Squad Protection yet. The value was good and hard not to get. Would recommend to others for sure protection of purchased items. Having it for years is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty for ice maker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good deal to add on to purchasing a ice maker, cost effective for sure

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully when needed it will come in great use, i love Geek Squad

    I would recommend this to a friend